Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)

Oracle•Abilene, TX

About The Position

Oracle is partnering with Washington Vets to Tech (WaV2T) to support transitioning service members, veterans, and military spouses starting civilian technology careers. This opportunity is intended for candidates who have completed the Server and Cloud Application: Data Center Technician Pathway and can apply their hands-on training, industry certifications, and operational experience in an Oracle data center. As an Oracle Data Center Technician, you will connect engineering teams with physical data center operations. You will troubleshoot and resolve server, network, and facilities issues to help keep Oracle cloud services reliable. The role supports round-the-clock operations and involves installing and maintaining hardware, responding to incidents, managing equipment and inventory, cabling, commissioning racks, and following safety, compliance, and environmental requirements. The position requires participation in 24/7 shift rotations and the ability to lift up to 25 kg and work in confined or elevated settings. Candidates must be located near or willing to relocate to New Mexico. The stated U.S. hiring range is $27.64 to $56.83 per hour, or $57,500 to $118,200 per annum. Oracle describes its benefits package as including insurance coverage, retirement savings with company match, paid time off and holidays, paid sick leave, parental leave, adoption assistance, employee stock purchase, and other benefits.

Requirements

Successful completion of the Server and Cloud Application: Data Center Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+ certification, or equivalent military technical training or work experience.
0–1 years of experience in IT infrastructure, military communications, electronics, or data center support roles; experience gained during military service is included.
Proficiency troubleshooting servers, networking devices, and IT equipment.
Knowledge of data center operations, including electrical systems, cooling, hot aisle/cold aisle airflow management, and rack equipment commissioning.
Skills in structured fiber and copper cabling and inventory management.
Understanding of Linux and/or Windows systems administration and command line use; core OS services including SSH, Telnet, RDP, FTP, NFS, DNS, and DHCP; networking fundamentals including DNS and TCP/IP; and hardware concepts including RAID, SAN, x86, SCSI, FC, Ethernet, and remote management tools.
Ability to lift up to 25 kg and work in confined or elevated settings.
Must be located near or willing to relocate to New Mexico.
Strong documentation and time-management skills; teamwork, clear communication, and ability to follow procedures under pressure.
Commitment to continuous learning, safety, and compliance, with adaptability to new systems and collaborative work.

Nice To Haves

Academic Computer Science certificate (18 college credits) via WaV2T/Saint Martin’s University.
Experience with incident response, escalation, and change management in a technical setting.
Exposure to professional development activities such as resume building, LinkedIn optimization, and mock interviews.

Responsibilities

Install, maintain, and optimize server and network hardware, applying WaV2T practical training and CompTIA certifications.
Respond to and triage incidents affecting facility or IT operations.
Diagnose and repair servers and networking equipment in accordance with Oracle and industry best practices.
Communicate clearly with technical and non-technical teams as a technical liaison.
Manage inventory and logistics, maintaining accurate asset and spare-parts records.
Participate in 24/7 shift rotations to support continuous operations.
Plan and commission new rack equipment, assist with data center white space design, and perform structured fiber and copper cabling.
Follow applicable compliance, safety, and environmental regulations.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Paid time off, including flexible vacation for eligible salaried non-overtime employees and accrued vacation for other eligible employees.
11 paid holidays.
72 hours of paid sick leave upon hire, refreshed annually, with unused hours carried over up to a 112-hour cap.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary auto, homeowner, and pet insurance.