Senior Data Center Program Manager - 1st Shift - Travel

GXO Logistics•Remote, OH

4d•Remote

About The Position

At GXO Logistics, the Senior Data Center Program Manager manages the customer experience and establishes strategic direction and plans for customer account growth. The role leads growth strategy and solution development, ensures contractual obligations are met, oversees capital expenditure and asset deployment, and manages account-driven financial initiatives. The position is open to remote candidates anywhere in the United States, with Dallas/Fort Worth Metro Area candidates preferred. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and the role requires up to 75% travel.

Requirements

At least 5 years of project management experience.
Proven logistics industry or supply chain management knowledge and experience.
Ability to travel up to 75%.
Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
Familiarity with and ability to comply with TSA security procedures.
Ability to travel domestically by road, rail, and air as required, in accordance with company travel and expense requirements.

Nice To Haves

Bachelor’s degree, MBA, or advanced degree in a related field.
Six Sigma, Kaizen, or process improvement certifications.
Superior knowledge of vertical supply chain.
Ability to understand and discuss technical concepts, make trade-offs, and evaluate new ideas with technical employees.
Ability to develop insightful, value-added, actionable analyses with detailed explanations of results and produce unambiguous, comprehensive, and accurate interpretations.
Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment.

Responsibilities

Lead the development of effective growth strategies.
Drive new account growth through effective solutions development.
Ensure contractual compliance and fulfillment of customer obligations.
Direct capital expenditure and asset deployment activities.
Manage account-driven initiatives, including accounts receivable collections, working capital, and Days Sales Outstanding (DSO).
Ensure annual profit, efficiency, and quality goals are attained at each client engagement; ensure KPIs are meaningful, aligned, and regularly achieved.
Sustain a Lean culture and promote a diverse work environment focused on continuous process improvement.
Establish goals, plans, and related metrics; track progress and manage obstacles to achieve program objectives.