Senior Data Analyst - CRM

Signature AviationOrlando, FL

About The Position

As the Sr. Data Analyst at Signature Aviation, you will play a key role in using data and analytics to strengthen CRM performance, improve operational efficiency, and support data-driven decision-making across our global aviation services network. This role focuses on analyzing CRM, operational, and transactional data to identify trends, improve performance, and support initiatives that enhance commercial performance. The Sr. Data Analyst will partner with Commercial, Operations, Technology, and Business Intelligence teams to transform complex datasets into actionable insights, dashboards, and predictive models that support continuous improvement and operational excellence.

Requirements

  • Experience in using data and analytics to strengthen CRM performance.
  • Experience in improving operational efficiency.
  • Experience in supporting data-driven decision-making.
  • Experience in analyzing CRM, operational, and transactional data.
  • Experience in supporting initiatives that enhance commercial performance.
  • Experience in partnering with Commercial, Operations, Technology, and Business Intelligence teams.
  • Experience in transforming complex datasets into actionable insights, dashboards, and predictive models.
  • Experience in supporting continuous improvement and operational excellence.

Responsibilities

  • Using data and analytics to strengthen CRM performance.
  • Improving operational efficiency.
  • Supporting data-driven decision-making across our global aviation services network.
  • Analyzing CRM, operational, and transactional data to identify trends and improve performance.
  • Supporting initiatives that enhance commercial performance.
  • Partnering with Commercial, Operations, Technology, and Business Intelligence teams.
  • Transforming complex datasets into actionable insights, dashboards, and predictive models.
  • Supporting continuous improvement and operational excellence.

Benefits

  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement
  • Training and Development
  • Employee Assistance Program (EAP) & Perks
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