Senior CRM Campaign Specialist

LendingTree•Denver, CO
•$100,000 - $110,000•Hybrid

About The Position

As a Senior CRM Campaign Specialist, you’ll help drive customer engagement and business growth through impactful email marketing programs for LendingTree’s Insurance business. You’ll join a growing Email team and play a hands-on role in bringing CRM strategies to life — from campaign planning and segmentation to testing, deployment, and optimization. This role is a great opportunity for an experienced email marketer who enjoys balancing strategic thinking with hands-on execution and using data to continuously improve the customer experience.

Requirements

  • 3–5 years of experience in email marketing or customer lifecycle marketing, preferably in a B2C environment.
  • Strong understanding of email marketing best practices, deliverability, segmentation, personalization, and automation.
  • Hands-on experience building and executing email campaigns.
  • Experience with A/B testing and using campaign performance data to inform decisions.
  • Strong analytical skills and the ability to translate data into actionable insights.
  • Strong project management skills and the ability to manage multiple campaigns simultaneously.
  • Excellent organization and attention to detail.
  • Strong communication and presentation skills.
  • Experience collaborating effectively with cross-functional teams and internal stakeholders.

Nice To Haves

  • A high degree of initiative, ownership, and personal responsibility.
  • Curiosity and a natural desire to understand what’s working, what isn’t, and how to make it better.
  • A collaborative mindset and the ability to build strong relationships with partners across the organization.
  • Comfort balancing multiple priorities and working through ambiguity in a fast-paced environment.
  • A problem-solving mindset and willingness to test, learn, and iterate.
  • The ability to move comfortably between strategic planning, detailed execution, and performance analysis.
  • A customer-focused approach and interest in creating more relevant, effective experiences throughout the customer lifecycle.

Responsibilities

  • Partner with internal stakeholders to develop and execute email programs that drive business growth and customer engagement.
  • Own the execution of automated and one-time email campaigns, including segmentation, personalization, testing, and deployment.
  • Contribute to CRM planning, strategy, campaign roadmaps, and timelines.
  • Analyze campaign performance and develop A/B tests to measure the impact of changes on key performance indicators.
  • Identify and implement opportunities to improve campaign content, design, targeting, templates, and customer journeys.
  • Communicate campaign timing, targeting, scope, and results to internal stakeholders.
  • Continuously optimize email workflows and communications journeys to improve engagement and conversion.
  • Partner with internal technology teams to create and enhance customer communications journeys as needed.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) matching
  • Generous time off
  • Wellness programs and resources
  • Annual performance bonus eligibility
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