Senior Critical Facilities Technician
About The Position
The Senior Critical Facilities Technician (Sr. CFT) is responsible for operating and maintaining critical and non-critical data center infrastructure, equipment, and systems. This lead role promotes safety, reliability, and operational excellence by following company standards and industry best practices, supporting continual improvement, and providing hands-on training and development for junior technicians. The role requires completion of Level I training within 30 days of employment and Level II training within 60 days. As part of the Facilities team, the Sr. CFT provides field-level technical expertise and program management for site infrastructure and base-building support systems. The technician works with the CFM/ACFM and other personnel to support data center availability, oversee maintenance and troubleshooting, manage work through the CMMS, and respond to emergencies. The Sr. CFT may stand in and assume a supervisory role in the absence of the CFM and/or ACFM. The position supports 24x7 data center operations and requires flexibility to cover other shifts. Duties also include supporting contractors and vendors, construction oversight and commissioning, customer-service provisioning, compliance with safety laws and change-control requirements, and other duties assigned by T5FM management.
Requirements
- High school degree.
- Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
- Work shifts to support 24x7 data center operations and have flexibility to cover other shifts.
- Adhere to federal, state, and local safety laws.
Nice To Haves
- Prior military or technical school training.
- Three or more years of experience in mission-critical environments.
- Electrical or mechanical licensure.
Responsibilities
- Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
- Assist the CFM/ACFM in leading the CFT team to deliver total availability while minimizing risk.
- Monitor power, cooling capacity, and environmental conditions within data halls.
- Provide technical expertise and leadership for maintenance, troubleshooting, and daily operation of mechanical and electrical support systems, including power distribution, emergency power, HVAC, heat rejection, fire alarm, and suppression systems.
- Provide training and expertise in using the CMMS to manage planned and unplanned data center work.
- Assist with preventive maintenance inspections of electrical and mechanical equipment.
- Assist with planning, scheduling, and executing electrical and mechanical corrective work; communicate issues to the appropriate chain of command.
- Troubleshoot and document technical issues, escalate as appropriate, and ensure complete resolution.
- Respond to emergencies and critical issues and support a team approach to activities.
- Participate in developing, reviewing, and executing operating procedures.
- Review processes and completed projects for quality, accuracy, clarity, and continual improvement.
- Help maintain and improve the facility CMMS, including auditing work orders, equipment history records, and schedules for documentation accuracy.
- Assist with developing, improving, and enforcing data center standards and policies.
- Assist the CFM/ACFM with assigned workflow tasks and timely turnaround.
- Maintain strict adherence to change-control activities.
- Contribute expertise and content to facility training programs on a regular basis.
- Work closely with the CFM/ACFM and other key personnel on daily data center management.
- Help manage outside contractor access and documentation.
- Ensure vendors and customers follow critical facility work rules.
- Complete and appropriately file facility rounds and shift-turnover sheets at the beginning and end of each shift.
- Lead certain day-to-day operational tasks, such as ordering, receiving, and accounting for supplies and setting the training calendar.
- Participate in construction oversight and commissioning as directed by the CFM/ACFM.
- Assist with provisioning new customer services, including cabinets, power, and fiber, as required.
- Work shifts supporting 24x7 data center operations and flexibly cover other shifts.
- Adhere to federal, state, and local safety laws.
- Complete other duties consistent with the role as assigned by T5FM management.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
