Critical Facilities Technician

Salute•Ellendale, ND

10d•$44 - $47•Onsite

About The Position

Salute is hiring Critical Facilities Technicians at Level 1 and Level 2 to support data center infrastructure services at its Ellendale, North Dakota site. This is an on-site role, and relocation assistance is available. The technician supports data center facilities and IT infrastructure through monitoring, troubleshooting, maintenance, inspections, work-request management, and response to abnormal or emergency conditions. The role also supports colocation, telecommunications, network services, customer deployments, and related internal business systems. At Level 1, the technician provides day-to-day data center white-space and facilities support, performs site rounds, and uses event monitoring and management systems to notify and escalate service outages. At Level 2, the technician works as part of a team to maintain the electrical, mechanical, and fire/life-safety equipment that supports mission-critical servers, including planned preventive maintenance, corrective work, and emergency response. The facility operates 24 hours a day; shifts are assigned as needed, and some positions may require nights, weekends, overtime, alternating shifts, outdoor work in extreme weather, or work in hazardous environments. The posted shift rotation is 12 hours, on a 2-2-3 schedule, with day shifts from 6:00 a.m. to 6:00 p.m. The posted base pay range is $43.78–$47.38 per hour. Relocation assistance is available. Benefits include paid holidays and PTO, medical, dental and vision insurance, an Employee Assistance Program, HSA, mental-health resources, gym discounts, 401(k) matching, and discounted group insurance and other protection programs.

Requirements

Level 1: 0–2 years of directly related experience operating, installing, and maintaining data center critical equipment and building systems, with technical understanding of HVAC, electrical, plumbing, fire/life-safety, and control systems.
Level 2: At least 5 years of directly related experience operating, installing, and maintaining data center critical equipment and building systems, with technical understanding of HVAC, electrical, plumbing, fire/life-safety, and control systems.
High school diploma or GED and two or more years of experience in electrical systems, refrigeration, and/or HVAC, or an equivalent combination of education and experience.
Knowledge of data center electrical and mechanical systems, including feeders, transformers, generators, switchgear, UPS systems, ATS/STS units, PDU/PMM units, chillers, air-handling units, and CRAC units.
Good observation skills and problem-solving ability.
Ability to lift and carry equipment weighing up to 40 pounds.
Ability to climb ladders and multiple flights of stairs, stand for extended periods, and bend, stoop, kneel, and reach for equipment-related tasks.
Ability to respond quickly to emergencies and move efficiently through work environments.
Hand-eye coordination and dexterity for working with small components and connectors.
Clear vision, with or without correction, for detailed work while wearing safety glasses, and ability to distinguish color-coded warning signs, labels, and cables.
Ability to work across a wide range of indoor facility temperatures, outdoors in varied weather including extreme temperatures, rain, or snow, and in elevated noise while wearing hearing protection.
Valid driver’s license for work-related travel, as required.

Nice To Haves

For Level 2, a basic understanding of emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems is preferred.

Responsibilities

Operate, monitor, and maintain facility systems, and respond to abnormal conditions.
Complete planned and ad-hoc preventive maintenance assignments involving engineering, mechanical, and maintenance trades.
Inspect building systems, including HVAC and electrical distribution, and keep mechanical equipment rooms clean and safe.
Respond rapidly to indoor emergencies and investigate and manage air-quality complaints.
Create, close, and track work requests; initiate or respond to work orders; and follow up to verify completion.
Monitor service contractors’ performance, note deficiencies, and recommend changes as appropriate.
Support delivery of data center services, including colocation, telecommunications, and deployment of services for customers and internal business systems.
Serve as an operational contact for data center customers, vendors, and carriers regarding colocation, connectivity, and network products and services.
Carry out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager to support internal networks, IT infrastructure, computers, electronics, and telephone systems.
Install IT and network hardware in IT and telecommunications rooms or cabinets; make or run patch cables; and verify or test cable paths.
Coordinate and oversee facility access and work by third-party contractors, vendors, and carriers for structured cabling, circuit delivery, and equipment installations in IT and telecommunications rooms and customer spaces.
Support remote points of presence and assist with operations, administration, and maintenance of infrastructure and network equipment and with delivery and support of network services.
As part of a team, maintain electrical, mechanical, and fire/life-safety equipment to support reliable data center operation, including preventive maintenance, corrective work, and emergency response.
Perform other related duties as assigned by management.

Benefits

Eight company-paid holidays, two floating holidays, and PTO.
Medical, dental, and vision coverage; enrollment is available starting on the first day, with coverage beginning the first of the month after 30 days of employment.
Employee Assistance Program available to all employees, including those who do not enroll in the benefits package.
401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
Health Savings Account (HSA).
Mental-health resources.
Gym discounts.
Discounted group legal services, home and auto insurance, pet insurance, and identity-theft protection.
Discounted Group Life and AD&D insurance.
Discounted Group Short- and Long-Term Disability insurance.
Parental leave.
Relocation assistance.