Critical Facilities Technician

JLL•Hazelwood, MO

1d•Onsite

About The Position

The Critical Facilities Technician operates, troubleshoots, repairs, maintains, and services systems needed for continuous operation of data center facilities. The role oversees critical electrical and mechanical systems, conducts daily inspections and maintenance, and helps ensure the facility meets safety, regulatory, quality, and site standards. The position is onsite in Hazelwood, Missouri, and requires rotating shifts, including day and night shifts, as well as rotating on-call availability 24 hours a day, seven days a week, depending on business needs.

Requirements

High school diploma or GED equivalent, technical training, or degree.
Ability to assess building and infrastructure-system status, diagnose and troubleshoot alarms, solve technical problems, and handle a variety of options in changing situations.
Advanced analytical and quantitative skills.
Availability for rotating on-call coverage 24 hours a day, seven days a week, 52 weeks a year, depending on business needs.

Nice To Haves

Operating Engineer or other applicable licenses.
Universal CFC license.
Certified Mission Critical Operator (CMCO) certification.
Three or more years of related work experience in technical or critical-environment operations.
Experience with electrical systems such as UPS, automatic and static transfer switches, power distribution units, generators and generator controls, fuel systems, switchgear, transfer gear, paralleling gear, lighting, and energy conservation.
Experience with mechanical systems such as chillers, pumps, cooling towers, water treatment, air-handling units, computer-room air conditioning and air handlers, and plumbing.
Experience with fire and life safety systems, including wet and dry pipe suppression, gaseous suppression, Early Warning Fire Detection, and VESDA.
Experience with environmental control systems, including BMS, DDC, Foreseer, and pneumatics.
Construction skills such as painting and work with doors, locks, walls, and ceilings.
Technical knowledge of mission-critical systems, including HVAC, standby emergency power, UPS, computer-room air conditioning and handling, related infrastructure, and the interdependence of these systems in delivering 100% uptime.
Familiarity with Data Center Infrastructure Management (DCIM) platforms.
Strong understanding of mission-critical system operations, maintenance, engineering, and design principles, practices, and procedures.

Responsibilities

Oversee electrical and mechanical systems, including UPS systems, generators, chillers, electrical distribution, HVAC, BMS, and CMMS work.
Perform daily inspections of mechanical and engineering systems and technical equipment, including servicing and maintenance.
Complete assigned work according to established processes and procedures, following safety processes and PPE requirements and meeting regulatory requirements and quality standards.
Escort vendors during site visits and ensure site standards are met.
Help develop work processes, Job Hazard Analysis reports, and SOPs for critical work, including risk assessment.
Keep documents and logbooks updated.
Operate, troubleshoot, repair, maintain, and service systems required for continuous data center facility operation.