Critical Facilities Technician

Salute•Dallas, TX

About The Position

The Critical Facilities Technician executes the Maintenance and Operations Program while upholding client standards and coordinating with the client’s site operations team. The role performs and assists with preventative and ongoing maintenance for non-critical mechanical, electrical, plumbing, and other infrastructure systems in mission-critical data centers, helping ensure operational efficiency and maximum facility uptime. The technician inspects and monitors equipment, responds to irregular or malfunctioning conditions, and responds quickly to emergencies that could affect facility operations. The role coordinates corrective repairs with other critical facilities professionals and follows organizational and governmental operations and work-safety standards. The position operates on a standard eight-hour day shift, averaging 40 hours per week. Listed schedules are Monday through Friday, either 0700–1530 or 0800–1630. Overtime may be required based on business needs, and weekend and holiday work is required.

Requirements

  • Demonstrated understanding of risk-mitigation practices and their application at critical sites.
  • Excellent verbal and written communication skills.
  • Ability to prioritize work and demonstrate excellent time management.
  • Knowledge of electrical distribution systems and overcurrent protective devices.
  • Familiarity with sophisticated equipment-monitoring, alarm, and building automated management systems, as well as life-safety and fire-alarm systems.
  • Team-oriented approach and commitment to working in a continuously improving, quality environment.
  • Ability to lift and carry equipment weighing up to 40 pounds.
  • Ability to climb ladders and multiple flights of stairs to access elevated equipment.
  • Ability to stand for long periods in varied work environments.
  • Ability to bend, stoop, kneel, and reach for equipment-related tasks.
  • Basic physical fitness to respond quickly to emergencies and navigate areas quickly.
  • Ability to move quickly and efficiently in varied work environments to troubleshoot or respond to emergencies.
  • Good hand-eye coordination and dexterity for working with small components and connectors.
  • Clear vision, with or without correction, to perform detailed and precise tasks while wearing safety glasses.
  • Ability to distinguish color-coded warning signs, labels, and cables.
  • Ability to work in a wide range of indoor facility temperatures and outdoors in varying weather, including extreme temperatures, rain, or snow.
  • Ability to work in elevated noise levels while wearing hearing protection.
  • Valid driver’s license for work-related travel.
  • High school diploma or GED equivalent.
  • Ability to work weekends, holidays, and overtime as required.

Nice To Haves

  • Experience in a mission-critical site environment.

Responsibilities

  • Perform maintenance activities while minimizing disruption to the business and maintaining facility efficiency.
  • Complete work orders accurately and on time, including inspecting equipment and recording daily rounds and readings.
  • Operate non-critical building systems safely and efficiently.
  • Perform filter changes and clean or replace CRAH media.
  • Remove snow and apply salting where applicable.
  • Perform painting, door hardware repairs or replacements, light bulb and ballast changes, artwork hanging, and carpet tile replacement.
  • Maintain vehicles and equipment, including trucks, side-by-sides, skid steers, forklifts, and pallet jacks.
  • Coordinate with client and data center personnel to schedule equipment outages for preventative maintenance.
  • Monitor electrical and mechanical equipment supporting the facility and its critical operations.
  • Oversee and escort vendors and provide vendor support for project and task oversight.
  • Respond immediately to operational and emergency situations.
  • Comply with organizational and governmental operating and work-safety standards.
  • Perform other duties as assigned.
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