Senior Critical Facilities Technician
About The Position
The Senior Critical Facilities Technician (Sr. CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. This lead role helps establish high standards for safety and reliability and drives continual operational improvement by following company standards and industry best practices. The Sr. CFT provides hands-on training and development for junior technicians and is expected to complete Level I training within 30 days of employment and Level II training within 60 days. As a member of the Facilities team, the Sr. CFT provides field-level technical expertise and program management for maintenance and operation of site infrastructure and base-building support systems. The role may stand in and assume supervisory duties when the CFM and/or ACFM is absent. The position supports 24x7 data center operations and requires flexibility to cover other shifts.
Requirements
- High school degree.
- Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
- Ability to work shifts supporting 24x7 data center operations and flex hours to cover other shifts.
- Ability to meet the physical demands of the role, including standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, lifting at least 60 pounds, reaching, grasping, pushing, pulling, smelling, talking, hearing, handling, feeling, typing, and seeing at close and distance ranges with color discrimination.
- Ability to work inside and outside.
Nice To Haves
- Prior military or technical school training.
- 3+ years of experience in mission-critical environments.
- Electrical or mechanical licensure.
Responsibilities
- Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
- Assist the CFM/ACFM in leading the CFT team to achieve total availability while minimizing risks.
- Monitor power, cooling capacity, and environmental conditions in data halls.
- Provide technical expertise and leadership for mechanical and electrical support systems, including power distribution, emergency power, HVAC, heat rejection, fire alarm, and suppression systems.
- Train staff in the use of the Computerized Maintenance Management System (CMMS) for planned and unplanned work.
- Assist with preventive maintenance inspections of electrical and mechanical equipment.
- Plan, schedule, and execute corrective electrical and mechanical work, communicate issues through the appropriate chain of command, and minimize risk.
- Troubleshoot and document technical issues, escalate as appropriate, and ensure resolution.
- Respond to emergencies and critical issues and support team activities.
- Participate in developing, reviewing, and executing operating procedures.
- Review processes and completed projects for quality, accuracy, clarity, and continual improvement.
- Support the ongoing operation and improvement of the facility CMMS; audit work orders, equipment history records, and schedules for documentation accuracy.
- Assist with developing, improving, and enforcing data center standards and policies.
- Assist the CFM/ACFM with assigned workflow tasks and timely turnaround.
- Strictly adhere to change-control activities.
- Contribute expertise and content to facility training programs.
- Work with the CFM/ACFM and other key personnel on daily data center management.
- Help manage outside contractor access and documentation and ensure vendors and customers follow critical facility work rules.
- Complete and file facility rounds and shift-turnover sheets at the beginning and end of each shift.
- Lead aspects of daily operations such as ordering, receiving, and accounting for supplies and setting the training calendar.
- Participate in construction oversight and commissioning as directed by the CFM/ACFM.
- Assist with provisioning new customer services, including cabinets, power, fiber, and other services, as required.
- Work shifts supporting 24x7 operations and flex hours to cover other shifts.
- Follow federal, state, and local safety laws.
- Perform other duties consistent with the role as assigned by EverOn management.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
