Senior Critical Facilities Technician
About The Position
The Senior Critical Facilities Technician (Sr. CFT) is a lead member of the Facilities team responsible for operating and maintaining critical and non-critical data center infrastructure, equipment, systems, and base-building support systems. The role provides field-level technical expertise and program management, promotes safety and reliability, and supports continual improvement in data center operations. The Sr. CFT helps lead the Critical Facilities Technician team toward total availability while minimizing risk, and provides hands-on training and development for junior technicians. The position may assume supervisory responsibilities when the Critical Facilities Manager (CFM) and/or Assistant Critical Facilities Manager (ACFM) are absent. The Sr. CFT supports maintenance, troubleshooting, and operation of electrical and mechanical systems, including power distribution, emergency power, HVAC, heat rejection, fire alarm, and fire suppression systems. The role also supports preventive maintenance, corrective work, change control, CMMS administration, documentation accuracy, operating procedures, facility standards, contractor and vendor oversight, commissioning, and provisioning services for customers. This position works shifts supporting 24x7 data center operations and must be flexible to cover other shifts. Level I training must be completed within 30 days of employment and Level II training within 60 days.
Requirements
- High school degree.
- At least 3 years of experience in mission-critical environments is preferred.
Nice To Haves
- Prior military or technical school training.
- At least 3 years of experience in mission-critical environments.
- Electrical or mechanical licensure.
Responsibilities
- Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
- Assist the CFM/ACFM in leading the CFT team to deliver total availability while minimizing risks.
- Monitor power, cooling capacity, and environmental conditions within data halls.
- Provide technical expertise and leadership for maintenance, troubleshooting, and daily operation of mechanical and electrical support systems, including power distribution, emergency power, HVAC, heat rejection, fire alarm, and fire suppression systems.
- Provide training and expertise in using the CMMS to manage planned and unplanned data center work.
- Assist with preventive maintenance inspections of electrical and mechanical equipment.
- Assist with planning, scheduling, and executing electrical and mechanical corrective work, communicating issues through the appropriate chain of command.
- Troubleshoot and document technical issues, escalate them as appropriate, and ensure resolution.
- Respond to emergencies and critical issues and support a team approach to activities.
- Participate in developing, reviewing, and executing operating procedures.
- Review processes and completed projects for quality, accuracy, clarity, and continual improvement.
- Support the ongoing operation and evolution of the facility CMMS.
- Audit CMMS work orders, equipment history records, and schedules to help maintain accurate documentation.
- Assist in developing, improving, and enforcing data center standards and policies.
- Assist the CFM/ACFM with workflow management to provide timely turnaround.
- Maintain strict adherence to change-control activities.
- Contribute content and expertise to facility training programs on a regular basis.
- Work closely with the CFM/ACFM and other key personnel on daily data center management.
- Help manage outside contractor access and documentation.
- Ensure vendors and customers follow critical facility work rules.
- Complete and appropriately file facility rounds and shift-turnover sheets at the beginning and end of each shift.
- Lead aspects of day-to-day operations, such as ordering, receiving, and accounting for supplies and setting the training calendar.
- Participate in construction oversight and commissioning as directed by the CFM/ACFM.
- Assist with provisioning new customer services, including cabinets, power, and fiber, as required.
- Work shifts supporting 24x7 data center operations and flexibly cover other shifts.
- Adhere to federal, state, and local safety laws.
- Complete other duties consistent with the role as assigned by T5FM management.
- Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
