Senior Critical Facilities Technician

EverOn Data Center Services•Northlake, IL

94d•$97,000 - $107,000

About The Position

The Senior Critical Facilities Technician (Sr. CFT) is responsible for data center operations involving critical and non-critical infrastructure, equipment, and systems. This lead role promotes safety, reliability, operational excellence, company standards, and industry best practices. The Sr. CFT provides field-level technical expertise and program management for site infrastructure maintenance and operation, and provides daily hands-on training and development for junior technicians. Level I training must be completed within 30 days of employment and Level II training within 60 days. The Sr. CFT may stand in and assume a supervisory role when the CFM and/or ACFM is absent. The role supports a 24x7 data center operation and requires flexibility to cover other shifts. It includes operating, maintaining, monitoring, troubleshooting, and documenting facility systems; supporting maintenance and change-control programs; coordinating work with team members, vendors, contractors, and customers; and contributing to facility procedures, standards, training, commissioning, and customer-service provisioning. The stated total compensation is $97,000–$107,000 per year, with bonus eligibility.

Requirements

High school degree.
Ability to complete Level I training within 30 days of employment and Level II training within 60 days of employment.
Ability to work shifts supporting 24x7 data center operations and flexibly cover other shifts.
Ability to meet the physical demands of the role, including standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, picking up at least 60 pounds, reaching, grasping, pushing, pulling, using hands and arms, typing, smelling, speaking, hearing, and seeing at close and distance ranges and distinguishing colors.
Ability to work inside and outside.

Nice To Haves

Prior military or technical school training.
At least 3 years of experience in mission-critical environments.
Electrical or mechanical licensure.

Responsibilities

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
Assist the CFM/ACFM in leading the CFT team to deliver total availability while minimizing risk.
Monitor power, cooling capacity, and environmental conditions in data halls.
Provide technical expertise and leadership for mechanical and electrical support systems, including power distribution, emergency power, HVAC, heat rejection, fire alarms, and suppression systems.
Provide training and expertise in using the Computerized Maintenance Management System (CMMS) to manage planned and unplanned work.
Assist with preventive maintenance inspections on electrical and mechanical equipment.
Assist with planning, scheduling, and executing electrical and mechanical corrective work, communicating issues through the appropriate chain of command.
Troubleshoot and document technical issues, escalate as appropriate, and ensure resolution.
Respond to emergencies and critical issues and support a team approach to activities.
Participate in developing, reviewing, and executing operating procedures.
Review the quality of processes and completed projects for accuracy, clarity, and continual improvement.
Support the ongoing operation and improvement of the facility CMMS; audit work orders, equipment history records, and schedules for documentation accuracy.
Assist with developing, improving, and enforcing data center standards and policies.
Assist the CFM/ACFM with assigned workflow tasks and timely turnaround.
Maintain strict adherence to change-control activities.
Contribute expertise and content to facility training programs.
Work with the CFM/ACFM and other personnel on daily data center management.
Help manage outside-contractor access and documentation; ensure vendors and customers follow critical-facility work rules.
Ensure facility rounds and shift-turnover sheets are completed and filed at the beginning and end of each shift.
Lead assigned day-to-day operational tasks, such as ordering, receiving, and accounting for supplies and setting the training calendar.
Participate in construction oversight and commissioning as directed by the CFM/ACFM.
Assist with provisioning new customer services, including cabinets, power, fiber, and other services.
Work shifts supporting 24x7 data center operations and flexibly cover other shifts.
Adhere to federal, state, and local safety laws.
Perform other duties consistent with the role as assigned by EverOn management.