Senior Credit Product Portfolio Representative

Wells Fargo & Company•Irving, TX

1d•Hybrid

About The Position

Wells Fargo is seeking a Senior Credit Product Portfolio Representative within their Commercial Banking group. This role offers an opportunity to work with one of the top commercial banking lenders in the U.S. and learn more about career areas and lines of business at wellsfargojobs.com.

Requirements

2+ years of secured or specialized lending relationship management or portfolio management support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Nice To Haves

Prior sales or customer service experience.
Knowledge of pricing lease and loan transactions (Supertrump).
Experience managing complaints and objections effectively and professionally.
Advanced problem-solving techniques.
Ability to manage multiple priorities, and operate in a fast-paced environment.
Responsible, reliable, dedicated and committed to fulfilling obligations and being a team player.
Ability to remain calm and thoughtful in challenging or frustrating circumstances, and having the ability to recognize intense situations when deals should be escalated to management.
High degree of organization with ability to grasp strategic as well as tactical issues involved with client relationships.
Ability to work with minimal supervision and able to establish relevant priorities with respect to administrative work associated with departmental activities.
Excellent verbal, written and interpersonal communication skills.

Responsibilities

Support the building and maintaining of effective relationships with existing clients through support of their functional area.
Assist in setting performance standards to enhance client satisfaction.
Evaluate profitability of relationships and make recommendations to management about account dispositions.
Articulate differences and similarities among unique industries, programs, and market segments.
Perform complex administrative, transactional, operational, and customer support tasks within the functional area.
Interact with senior peers and functional partners on a wide range of requests, including directly interacting with external clients and serving as a liaison between various functional areas and the client.
Participate in client-related or ad-hoc projects and teams.
Partner with product management functional partners to provide feedback on evolving market needs to enable the innovation, design, and delivery of credit solutions more effectively.
Support performance of less experienced staff, including providing subject matter expertise.
Interact with immediate team, functional area, and internal peers outside work group on a wide range of information.