Senior Credit Officer Team Lead

Citizens Business Bank•Burbank, CA

9d•$127,475 - $184,838

About The Position

The Senior Credit Officer Team Lead manages and coordinates the overall credit workflow within an assigned region and supervises and trains Credit Officers who support regional underwriting activities. The role works closely with Regional Credit Administrators and the Regional Vice President to establish priorities, manage workflow and credit quality, and evaluate the financial needs of prospective and existing commercial middle market customers. The Team Lead manages deal flow and underwriting resources to meet turnaround times under the Bank’s Service Level Agreement and works within the Bank’s Sales-Credit Partnership. The position requires leadership, professionalism, and strong collaboration, management, and communication skills. As a player-coach, the Team Lead may prepare credit memoranda and obtain Bank approval for recommended loan products and services. The role performs due diligence and ensures appropriate loan monitoring and compliance for established borrowing relationships. The Team Lead may meet with prospective or existing clients and is expected to provide exemplary customer service. The position analyzes complex business creditworthiness, financial statements, cash flow, collateral, risk, and loan structures; recommends products and credit decisions; and ensures requests adhere to Bank policy. It supports Relationship Managers in obtaining approvals, prepares credit memoranda for new extensions and renewals, and proactively manages credit expirations and renewals. Administrative work includes maintaining credit files, monitoring covenant and financial compliance, coordinating loan closings and ongoing credit management, tracking workflow and production, reporting issues, and initiating process improvements. The Team Lead also supports internal audit and regulatory compliance, customer retention, and the supervision and development of Credit Officers.

Requirements

Bachelor’s degree from a four-year college or university; accounting or finance is preferred.
More than ten years of related experience and/or training, or an equivalent combination of education and experience.
Ability to analyze financial statements, accounting papers, income tax returns, personal financial statements, balance sheets, income statements, and cash flow statements.
Ability to evaluate credit requests, spread financial statements, assess debt-service capacity, and model debt restructuring scenarios and financial projections.
Ability to calculate financial figures, including interest, percentages, net present values, and related amounts, and apply basic algebra, geometry, and statistics.
Ability to read and interpret Bank policies, business publications, technical procedures, and governmental regulations.
Ability to write comprehensive, logical reports, business correspondence, and procedure manuals using word-processing and spreadsheet software.
Strong oral and written communication skills, including presenting information and responding to questions from managers, clients, customers, and the public.
Ability to use a personal computer and standard business and spreadsheet software, including MS Word, Excel, and Moody’s.
Good organizational skills and flexibility to coordinate and prioritize workload.
Ability to carry out instructions and solve practical problems, including situations with limited standardization.
Ability to perform the essential functions of the role, with reasonable accommodations where applicable.

Nice To Haves

Use of ITI Navigator, Director, RPM, and Advisor is preferred.
Bachelor’s degree preferably in accounting or finance.

Responsibilities

Supervise, train, and direct a regional team of Credit Officers; plan, assign, and monitor workflow and evaluate employee performance.
Coordinate regional credit workflow, priorities, deal flow, underwriting resources, and credit quality with Regional Credit Administrators and the Regional Vice President.
Analyze complex business financial statements, historical and forecasted cash flow, collateral, credit risk, proposed debt serviceability, and potential risk mitigants.
Determine the appropriate level of analysis and deal structure; recommend products and services and credit approval or disapproval; identify exit strategies.
Ensure credit requests comply with Bank policy and clearly identify and mitigate policy exceptions.
Assist Relationship Managers in obtaining Bank approval for products and services; independently prepare credit memoranda for new extensions and renewals as required.
Structure credit terms and conditions according to sound lending practices while addressing customer credit needs and minimizing Bank risk.
Proactively manage annual credit-line expirations and renewals.
Perform due diligence and ensure appropriate loan monitoring and compliance for borrowing relationships.
Analyze financial information, identify adverse trends and debt-servicing concerns, and prepare problem-loan reports as required.
Maintain or oversee the maintenance of borrower credit files in accordance with Bank policy; verify covenant compliance and maintain assigned reports, tracking systems, documents, and correspondence.
Coordinate loan closings and ongoing credit management with Relationship Managers, managers, and Credit Administrators; set up ticklers and track financial compliance.
Initiate process improvements, report issues and loan violations promptly to the Credit Administrator, and prepare production and pipeline status reports.
Comply with Bank loan policies, procedures, administrative memoranda, and internal audit requirements; support successful internal credit audits in coordination with Relationship Managers.
Complete assigned compliance and technical training, ensure staff complete required training, and maintain knowledge of banking, regulatory, operational, and compliance trends.
Follow applicable Bank policies and federal and state banking regulations; report suspicious activity or identity-theft issues and prepare required compliance forms accurately and on time.
Build and maintain rapport with assigned Bank customers, including customers with complex financial needs, and make joint retention calls with Relationship Managers and senior management.
Meet with prospective or existing clients as needed and provide exemplary customer service.
Carry out supervisory responsibilities, including interviewing, hiring, training, rewarding and disciplining employees, and addressing complaints and problems.
Perform other duties as assigned by the Deputy CCO.