Senior Credit Officer Team Lead

Citizens Business Bank•Burbank, CA

About The Position

The Senior Credit Officer Team Lead manages and coordinates credit workflow within an assigned region and supervises and trains Credit Officers who support regional underwriting. The Team Lead works with Regional Credit Administrators and the Regional Vice President to establish priorities, manage workflow and credit quality, and evaluate the financial needs of prospective and existing commercial middle market customers. The role ensures timely, consistent responses within Bank service-level turnaround times and operates in partnership with Sales. As a player-coach, the Team Lead also prepares credit memos and seeks Bank approval for recommended loan products and services as needed. The role conducts due diligence, supports appropriate loan monitoring and compliance for established borrowers, and may meet with clients to provide exemplary service. The position analyzes complex business financial information and credit requests; assesses cash flow, debt serviceability, collateral, risk and repayment strategies; structures credit terms; and recommends lending products and approval decisions. It prepares and reviews credit documentation, manages renewals and expirations, tracks covenant and financial compliance, maintains borrower files and regional reports, coordinates with Relationship Managers and Credit Administrators, and reports issues and loan violations. The Team Lead also supports internal credit audits, Bank compliance and customer retention, and may perform other duties assigned by the Deputy CCO. The Team Lead supervises Credit Officers, including interviewing, hiring, training, assigning and directing work, evaluating performance, addressing complaints, and resolving problems. The role requires strong financial analysis, communication, organizational, leadership and collaboration skills, along with familiarity with banking policies, lending practices and applicable regulatory requirements.

Requirements

Bachelor’s degree, preferably in accounting or finance, from a four-year college or university, with more than ten years of related experience and/or training; or an equivalent combination of education and experience.
Ability to read, analyze and interpret financial statements, accounting papers, income tax returns, Bank policies, business periodicals, professional journals, technical procedures and governmental regulations.
Ability to write comprehensive and logical reports, business correspondence and procedure manuals using computerized word-processing and spreadsheet programs.
Ability to communicate effectively orally and in writing, present information, and respond to questions from managers, clients, customers and the general public.
Ability to calculate financial figures and apply basic algebra, geometry and statistics; spread financial statements; analyze credit requests and tax returns; assess personal financial statements and financial statements; model debt-restructuring scenarios; and produce financial projections.
Ability to apply common-sense reasoning, solve practical problems, manage concrete variables with limited standardization, and interpret and execute written, oral, diagrammed or scheduled instructions.
Ability to use a personal computer and standard business and spreadsheet software, including MS Word, Excel and Moody’s.
Good organizational skills and flexibility to coordinate and prioritize workload.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.

Nice To Haves

Experience using ITI Navigator, Director, RPM and Advisor is preferred.

Responsibilities

Supervise, train and direct a team of Credit Officers supporting regional underwriting.
Coordinate regional credit workflow and resources, establish priorities with Regional Credit Administrators and the Regional Vice President, and manage credit quality and turnaround times.
Analyze complex business financial statements and other information to assess creditworthiness, cash flow, debt serviceability and financial trends.
Spread financial statements using computerized spreadsheets and analyze the results.
Determine the appropriate level of analysis and deal structure; evaluate collateral, repayment sources, risk issues, mitigants and exit strategies.
Recommend lending products and services and credit approval or disapproval; structure terms and conditions in accordance with sound lending practices and Bank policy.
Assist Relationship Managers in obtaining Bank approval for products and services for prospective customers.
Prepare credit memos for new extensions and renewals, conveying the applicant’s creditworthiness and primary and secondary repayment sources.
Proactively manage annual credit line expirations and renewals.
Perform due diligence and ensure appropriate loan monitoring and compliance for established borrowers.
Analyze financial information, assess debt-service capability, report adverse trends and prepare problem-loan reports as required.
Maintain or ensure regional associates maintain borrower credit files in accordance with Bank policies.
Verify covenant compliance, maintain and review assigned reports and tracking systems, and prepare necessary documents and regional correspondence.
Coordinate with Relationship Managers, managers and Credit Administrators on loan closings and ongoing credit management; assist regional colleagues with renewals.
Set up and update ticklers, track financial compliance, initiate process improvements, report issues and loan violations promptly, and prepare production and pipeline status reports.
Comply with Bank loan policies and procedures and share responsibility with Relationship Managers for successful internal credit audits.
Complete assigned compliance and technical training on time and ensure staff complete required training; maintain knowledge of banking, regulatory, operational and compliance trends.
Ensure suspicious activity and identity-theft issues are reported appropriately and required compliance forms are completed accurately and on time.
Build and maintain rapport with assigned Bank customers, including customers with complex financial requirements, and make joint retention calls with Relationship Managers and senior management.
Meet with prospective or existing clients as needed and provide exemplary customer service.
Perform other duties as assigned by the Deputy CCO.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.