Senior Copy Editor

Chewy•Boston, MA

2d•$78,500 - $118,000•Hybrid

About The Position

Chewy is seeking a Senior Copy Editor with a strong foundation in emerging AI technologies to join its Creative Services team. This role calls for a thought leader in AI who can prompt, edit, proofread, and optimize content across multiple consumer touchpoints. The successful candidate will help advance the Chewy brand in a fast-paced, deadline-driven environment, collaborating with Creative Services and cross-functional partners. The role ensures AI-generated content meets brief requirements, reflects brand voice and tone, and resonates with consumer cohorts.

Requirements

Bachelor’s degree in Communications, Marketing, Creative Writing, or a related field.
At least 5 years of copywriting, copy editing, or proofreading experience in an in-house or agency environment.
1–2 years of copy-editing experience working with generative AI or an LLM.
In-depth knowledge of creative tools such as Figma, ChatGPT, and Jasper AI.
Strong writing skills across digital, print, social, and email formats and channels.
Meticulous attention to detail and ability to meet high standards of quality and accuracy.
Ability to manage multiple projects and meet deadlines in a fast-paced, high-volume environment.
Comfort working in an agile setting with rapid project cycles of 1–2 weeks.
Excellent verbal and written communication skills and a collaborative, receptive approach to feedback.
Strong time management and organizational skills.
Team-first mindset and positive attitude when working with colleagues, peers, and stakeholders.
Proven success collaborating with cross-functional teams, including copywriters, designers, and marketers, to produce compelling, high-performing AI-assisted content.

Nice To Haves

Passion for generative AI and its creative potential across content development and storytelling.

Responsibilities

Create, evaluate, and refine AI-generated content using defined AI platforms, ensuring grammatical accuracy, clarity, and alignment with brand tone.
Collaborate with creative teams to maintain consistency across brand voice, tone, and messaging.
Partner with marketing teams to optimize prompt language and content based on performance metrics such as email open rates, click-through rates, and user engagement data.
Develop, review, and manage prompt templates to ensure accuracy and support cross-team use.
Enhance current AI processes to stay relevant and aligned with best practices.
Identify and implement opportunities to improve workflows and drive efficiency through AI integration.

Benefits

401(k)
New-hire and annual equity grants
Annual bonus eligibility for C08+ positions
Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
Discounts, including 10% off pet insurance and 20% off at Chewy.com
Unlimited PTO for exempt salary team members, subject to manager approval
Six paid holidays per year
Potential paid sick and family leave in accordance with applicable state and local regulations