Senior Coordinator, Development

American Chemical Society•Atlanta, GA

1d•$24 - $28•Hybrid

About The Position

The American Cancer Society is dedicated to ending cancer and is comprised of diverse employees and volunteers who bring their varied backgrounds and experiences to serve communities. The people working at the American Cancer Society are driven by a lifesaving mission and find fulfillment in their work. This role provides comprehensive fundraising and operational support to multi-million-dollar portfolios across individual, corporate, and event channels. Support can be provided either embedded within a team or through a dispatched model, ensuring efficient operations and continuity during staff vacancies or peak periods. The Senior Coordinator is a vital part of the development support system, contributing to revenue success through excellent relationship management, customer service, event execution, and operational support. Depending on the assignment, this role may also involve expertise in key fundraising programs and internal platforms, leading specialized support initiatives, and mentoring new coordinators.

Requirements

Associate degree preferred or a combination of education and relevant work experience
Typically 3+ years of event support, fundraising operations, or comparable business/administrative support experience
Demonstrated ability to deliver high-quality customer service to internal and external stakeholders; builds strong, credible relationships quickly
Skilled in partnering and collaborating across teams to ensure consistent communication, integration, and shared ownership of timelines and outcomes
Ability to proactively identify needs/issues, define problems, assess options, and implement practical solutions
Strong organizational skills; effectively manages multiple priorities and deadlines while delivering accurate, high-quality work
Ability to adapt quickly to changing portfolios, teams, priorities, and systems; able to ramp up rapidly in new contexts
Strong written and verbal communication skills; develops and delivers communications tailored to varied audiences and needs
Ability to interpret and implement policies and procedures with attention to accuracy and compliance
Proficiency with Microsoft Office and collaboration tools (e.g., Microsoft Teams) and ability to learn and utilize internal platforms and data systems (e.g., Salesforce/CRM, reporting tools, procurement/contract tools, auction/event tools, etc.)

Nice To Haves

5+ years and/or demonstrated advanced/lead experience may be preferred for lead-level scope and mentoring responsibilities

Responsibilities

Provides fundraising and event execution support in partnership with event managers and development leadership to ensure best-in-class execution and achievement of revenue targets; supports planning, timelines, logistics, and high-impact opportunities; manages relationships with participants, volunteers, partners, sponsors, and vendors to ensure strong customer experience and stewardship.
Manages operational systems and workflow execution by implementing and maintaining organized task and reminder systems; proactively monitors deadlines and deliverables; identifies issues, recommends solutions, and drives follow-through to support revenue growth strategies and operational excellence.
Performs financial and administrative support activities including processing donations and payments, tracking expenses, supporting reclasses as needed, and ensuring work is completed in alignment with internal policies, procedures, and controls.
Supports customer relationship management and constituent data needs by inputting and maintaining information in relevant platforms; generating reports and insights to support revenue performance, prospecting/engagement efforts, and team decision-making.
Serves as a subject matter expert in tools, platforms, and/or fundraising programs (as assigned) by troubleshooting, providing guidance to staff, developing/correcting materials, and contributing to training, workgroups, or projects.
Provides volunteer and leadership support including committee/board support, volunteer recruitment/communications, scheduling, recognition, and stewardship; may support executive volunteer engagement and other leadership-facing needs.