Senior Coordinator/ College Access & Student Success

Louisiana State University•Letterkenny Township, PA

1d•Onsite

About The Position

The Senior Coordinator College Access & Student Success is the primary professional supporting Louisiana State University Future Scholars participants as they transition to LSU, persist through undergraduate study, progress toward graduation, and prepare for careers. Housed in the Office of Pre-College Programs, the position independently manages a portfolio focused on undergraduate success, retention, degree progression, and post-graduation outcomes. The coordinator provides individualized student success coaching, monitors academic standing and graduation progress, develops interventions for students at risk, and connects students with LSU resources and campus partners. The role also supports admissions, enrollment, matriculation, and financial aid navigation; leads college, career, and life readiness programming; and coordinates undergraduate engagement, leadership, and career-readiness opportunities. The position maintains undergraduate records, persistence metrics, intervention tracking, graduation progression data, and student outcome reports, and supervises student employees and peer mentors. The position supports the mission, vision, and values of the Office of Enrollment Management & Student Success and reports to the Associate Director of Pre-College Programs. The position is based at LSU-BR and is not eligible for remote work. It may require travel and evening or weekend work during peak programming. Work directly with minors is required, with fingerprinting and a National Sex Offender Registry check. Continued employment is contingent on adequate funding.

Requirements

Bachelor's degree and one year of professional experience; the posting also states that a degree is not required if the candidate meets the required years of experience specified in the job description.
Experience in student success, retention, academic advising, higher education, college access, student affairs, counseling, educational support services, or a related field.
Valid driver's license.
Satisfactory pre-employment background check, including a Motor Vehicle Record report.
Fingerprinting and National Sex Offender Registry check, because the position involves work directly with minors.
Valid U.S. work authorization at the time of hire and throughout employment.
Ability to work evening or weekend hours during peak programming and travel, as the position may require.
Strong understanding of student success, retention, persistence, and degree-completion best practices.
Ability to build meaningful relationships with students from different backgrounds and to assess student needs and coordinate interventions.
Strong problem-solving, coaching, case-management, organizational, project-management, and time-management skills.
Knowledge of academic support services, financial aid processes, and student development theory.
Strong written, verbal, interpersonal, and presentation skills; ability to collaborate with campus partners and stakeholders.
Ability to handle sensitive information with discretion and professionalism.
Experience using data to identify trends and improve student outcomes.

Nice To Haves

Master's degree in Higher Education Administration, Student Affairs, Counseling, Educational Leadership, Social Work, or a related field.
Experience working directly with undergraduate students in academic support, advising, retention, or student success roles.
Experience implementing interventions and supporting students experiencing academic challenges.
Experience with student information systems, CRM platforms, EAB Navigate, Slate, Blackbaud, Workday Student, or related systems.
Experience developing programs focused on retention, persistence, student engagement, or career readiness.
Experience supervising student employees, peer mentors, or graduate assistants.

Responsibilities

Serve as the primary student success coach for Future Scholars undergraduate participants; meet regularly with students, develop individualized success plans, monitor engagement, and provide ongoing support and accountability.
Identify students who may need additional assistance and coordinate referrals to academic advising, tutoring, counseling, financial aid, health and wellness, career services, and other campus resources.
Coordinate transition-to-LSU initiatives from admission through enrollment, including admissions and enrollment requirements, orientation, matriculation, onboarding, cohort engagement, and support for students and families.
Collaborate with Admissions, Financial Aid, Orientation, EMSS Retention & Student Success, academic colleges, advisors, and other campus partners to coordinate support and promote successful enrollment, persistence, and degree completion.
Develop and implement college, career, and life readiness programming, including financial wellness education on topics such as budgeting, credit management, student loan repayment, salary negotiation, benefits selection, and retirement planning.
Monitor academic standing, GPA, credit-hour completion, degree progression, and graduation readiness; identify academic challenges and implement interventions and academic recovery or re-engagement plans.
Track student progress and intervention effectiveness, follow up on barriers, and document student interactions and support services provided.
Coordinate undergraduate engagement, leadership development, professional growth, and career-readiness programs, workshops, and experiences.
Connect students to research, internships, leadership experiences, campus involvement, alumni mentoring, and professional networking; assist with educational and career planning.
Help students understand financial aid requirements, scholarship expectations, enrollment implications, funding opportunities, and satisfactory academic progress requirements; connect students with appropriate resources.
Maintain and analyze program data and assessments; develop reports, dashboards, and evaluations; ensure records are accurate, complete, confidential, and compliant with institutional data policies.
Recruit, train, supervise, mentor, and evaluate student employees, interns, and other temporary staff; assign and monitor work and provide professional development.
Support special projects and strategic initiatives, participate in committees, planning, and professional development, and perform other duties as assigned.
Follow university procedures for referring students who appear to need emotional, behavioral, or mental health services, and promptly contact the Care Team, Dean of Students, or appropriate law enforcement agency when a student appears to pose a danger to themselves or others.