Senior Content Specialist

Lightspeed Commerce, Inc. • Toronto, ON

2d • Remote

About The Position

Lightspeed is looking for a Senior Content Specialist to join our Brand Content team. This role will help shape the global voice of Lightspeed by crafting copy that elevates the brand across all touch points. The Senior Content Specialist will report to the Senior Manager, Brand Content, and will create content for multiple internal and external channels, including landing pages, videos, social media content, webinars, and emails. The role requires adherence to brand guidelines and reinforcement of brand values. The specialist will contribute to global product launches and campaigns, showcasing how Lightspeed fuels retail and hospitality ambitions through technology and insight. The work will directly impact positioning Lightspeed as a leading omni-channel commerce platform and a world-class brand and employer.

Requirements

• 4+ years of English copywriting or brand experience
• Comfort collaborating with designers, motion designers, video teams and other creatives
• Flexible attitude and the ability to switch comfortably between markets, creative ideation and product marketing depending on project requirements
• Ability to write compelling and strategic copy for all channels, with a strong point of view, a love of bold taglines and unwavering attention to detail
• Excellent people skills—you’re as comfortable interviewing customers as collaborating with cross functional teams
• Comfort working to deadline in a fast-paced environment
• Strong empathy for merchants and a passion for storytelling
• A resourceful, innovative mindset with a bias to action

Nice To Haves

• Fluency in one or more European language (UK English, French, German, Dutch)
• Experience in a fast-paced agency or SaaS marketing environment
• Experience with Wordpress or other content management systems
• Knowledge of SEO, AI-driven search and CRO best practices

Responsibilities

• Delivering polished, creative and impactful copy that supports global product launches and go-to-market strategies
• Crafting, editing and publishing content across all channels and formats, including campaigns, events, partnerships, social media and customer case studies
• Creating and managing blog and website content—ensuring consistency with brand voice and style, while optimizing for search visibility and user experience
• Contributing to global brand and style guidelines and templates
• Developing an in-depth knowledge of our key products, industries and customers and building strong relationships with internal stakeholders
• Staying up to date on brand, copywriting and industry news and trends
• Adopting AI tools and contributing to documentation to support creative production at scale

Benefits

• Flexible work environment
• Culture that celebrates performance
• Career growth opportunities
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities to grow your skills and career
• Health and wellness credit
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program
• Enhanced parental leave
• Medical insurance
• Dental insurance
• Wellness insurance
• Life insurance
• Disability insurance
• RRSP plan and match
• Paid parental leave top-up
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed