Senior Content Specialist

dentsuNew York, NY
Remote

About The Position

We are seeking a Content Specialist to join our Digital Experience team. This person will work closely with our strategy, design and engineering teams to deliver solutions for our clients that work within the Magnolia content management system. This role will act as a subject matter expert on the content management system that we implement and will be responsible for determining what can and cannot be built, partnering with our clients throughout the engagement. A successful candidate will be able to quickly understand and explain the capabilities and solutions, explaining how they work within the structure of the CMS, think critically to identify insights and be able to clearly understand what can and cannot be done, while making recommendations to achieve the clients goal. This is an exciting opportunity for a person to solve business problems, design systems, and have a direct impact on client’s lives. This role provides an excellent balance between content entry and design/system governance.

Requirements

  • 2+ years in a client facing role (consultancy or agency preferred)
  • Experience working in Content Management Systems

Responsibilities

  • Website updates including content, assets, layout/design changes, SEO and metadata
  • Perform governance of design files to assess compliance with brand guidelines, CMS component capabilities and responsiveness
  • Act as a Subject Matter Expert on CMS project implementations, providing guidance on the solution being built.
  • Facilitate and lead specifications elicitation meetings with the client
  • Analyze documentation from clients and vendors
  • Build/migrate websites using design files, assets, link matrix, sitemap, etc.
  • Work with the dev team to identify component bugs/missing functionality and potential enhancements
  • Train colleagues on use of the CMS and the governance process
  • Participate in design sessions and provide governance feedback
  • Documentation – create governance checklists, website standards, web processes, and other supplementary documentation
  • Manage requirements, specifications and track changes with use of effective change management process
  • Meet with design agencies to discuss design questions and provide recommendations on layout/component use
  • Create training materials and lead training sessions with the clients

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave
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