Senior Content Designer, Wealthfront Home Lending

Wealthfront • San Francisco, NY

6d • Remote

About The Position

Wealthfront is hiring a Senior Content Designer to help shape the future vision of Home Lending. The role joins a senior content and product design team and partners closely with product design, user research, product management, engineering, legal, compliance, and the creative brand team. The designer will help create clear, human-centered product experiences and contribute to Wealthfront’s mission of building a financial system that favors people over institutions.

Content designers at Wealthfront are strategic partners in shaping client experiences, not just writers. They define problems, identify opportunities, and develop solutions grounded in human psychology and behavior, as well as an understanding of the company’s technology and business. They create content that is clear, useful, inclusive, empowering, enlightening, and authentic, adapting tone to the client’s journey. They are expected to lead content initiatives aligned with product and company strategy, advocate for client needs, and help bring the brand’s voice and tone to life across product experiences.

The team values creative and strategic thinking, rigorous discussion, innovation, and learning from failure. Content and product design are equal partners with engineering and product in making strategic decisions. The team is remote-friendly and considers candidates in the United States.

Requirements

• At least 5 years of content design experience in a consumer software company.
• A portfolio demonstrating how clear communication affects product experiences, with examples across formats such as product screens, notifications, microcopy, emails, FAQs, style guides, and patterns.
• Ability to manage multiple projects across teams, navigate ambiguity, and tailor effective content approaches within constraints.
• Collaborative experience working across disciplines and with stakeholders such as product managers, product designers, and engineers.
• Experience defining and executing content design strategies for products and features.
• Understanding of UX design principles and best practices for mobile and web.
• Strong communication and writing skills, attention to detail, and an interest in wordsmithery.
• Ability to think strategically, evaluate customer and business trade-offs, drive alignment, and lead through challenging situations.
• High agency, initiative, resilience, and an interest in learning and growing with the company.
• Genuine care for Wealthfront’s mission and a strong orientation toward client needs.

Nice To Haves

• Experience building financial technology products.
• Passion for consumer financial technology.

Responsibilities

• Shape the future vision of Home Lending through content design.
• Partner with product design, user research, product management, engineering, legal, compliance, and other stakeholders to solve complex product challenges.
• Drive content-led initiatives that align with product and company strategy and roadmap priorities.
• Define problems, opportunities, and solutions grounded in client behavior, human psychology, and an understanding of the business and technology.
• Develop content design strategies for products and features, and influence the user experience beyond the words themselves.
• Create clear, concise, useful, and inclusive content for product experiences, adapting voice and tone to the client’s journey.
• Partner with the creative brand team to craft and apply the brand voice and tone across product experiences.
• Champion client needs, proactively identify areas for improvement, propose solutions, and mobilize others to prioritize improvements.
• Manage multiple projects across teams, navigate ambiguity, and build alignment among stakeholders.
• Contribute to a collaborative, innovative team environment and help others succeed.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) matching
• Employee Stock Purchase Plan
• Generous time off
• Parental leave
• Wellness reimbursements
• Professional development
• Employee investing discount
• Equity
• Discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed