Senior Consumer Product Manager - Debit Card

BOK FinancialTulsa, OK
Onsite

About The Position

At BOKF, we believe great products deepen relationships, drive growth, and create everyday value for our clients and communities. As a leading financial services organization, we’re committed to delivering innovative, secure, and customer-first solutions—and we know that takes talented product leaders who can turn strategy into impact. We’re seeking a Senior Consumer Product Manager – Debit Card to drive the strategic direction of one of our most critical consumer and small business products. This is a highly visible, strategy-forward role responsible for driving engagement, usage, and profitability across a large debit card portfolio, while shaping the future of how our clients pay, spend, and interact with their bank every day.

Requirements

  • Bachelor’s degree in Business, Finance, Marketing, Technology, or a related field.
  • Product management experience with demonstrated ownership of product strategy, roadmaps, and performance.
  • Debit card experience in consumer and/or small business banking, payments, fintech, or card networks required.
  • Experience managing or supporting card portfolios, payments products, or transaction-based revenue models.
  • Strong analytical background, including advanced Excel skills; working knowledge of SQL or ability to quickly develop SQL proficiency.
  • Experience collaborating cross-functionally in complex, regulated environments such as banking or fintech.

Nice To Haves

  • Prior retail banking or payments industry experience preferred.

Responsibilities

  • Drive expansion of a large debit card portfolio by developing and executing strategies that increase card usage, customer engagement, and interchange revenue across consumer and small business segments.
  • Govern and advance the long-term debit card product roadmap, balancing growth opportunities, customer experience enhancements, risk management, and operational considerations.
  • Establish, monitor, and report on portfolio KPIs, providing monthly performance insights, dashboards, and recommendations to peers and leadership—identifying gaps and driving corrective action.
  • Lead cross-functional collaboration with marketing, product operations, technology, compliance, and frontline teams to prioritize and execute initiatives that improve usage, returns, and customer outcomes.
  • Develop and launch debit card initiatives and innovations, including new product concepts, co-branded programs, and feature enhancements; partner with marketing on go-to-market strategy and education.
  • Partner with product operations to ensure smooth execution, issue resolution, and continuous improvement once strategies move into delivery.
  • Manage and support vendor relationships and contract negotiations, optimizing cost structures while ensuring strategic value, scalability, and performance.
  • Ensure regulatory and network compliance, including monitoring and communicating changes related to Reg E, PCI-DSS, network rules, and other debit-related requirements.
  • Leverage data and analytics (including SQL and dashboard tools) to perform deep portfolio analysis, evaluate trends, and support strategic decision-making.

Benefits

  • Ongoing professional development
  • resources
  • dedicated support to optimize your internal brand for talent mobility and career growth
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