Senior Consumer Loan Processor Associate

Hawaii Sate Credit Union • Honolulu, HI

7d • Onsite

About The Position

As our Senior Consumer Loan Processor Associate, you'll play a key role in our Home Equity operation, taking ownership of a diverse pipeline from application through funding. You'll use your judgment to identify risks, resolve obstacles, and keep loans moving efficiently toward closing. Working closely with underwriters, branch teams, title companies, and borrowers, you'll serve as a central partner throughout the lending process. This role is ideal for someone who thrives in a fast-paced environment, balances volume with quality, and takes pride in delivering accurate, timely results and an exceptional borrower experience. You'll join a collaborative team where your contributions matter and your ideas are welcomed. Beyond managing your pipeline, you'll have opportunities to improve processes, share knowledge, and help drive the continued success of our Home Equity team. This position is in-office at our HSFCU Headquarters in Downtown Honolulu.

Requirements

• 2 - 4 years of experience in loan processing or equivalent related experience.
• High school diploma or equivalent.
• Ability to independently manage a pipeline.
• Strong Title and Lien Review knowledge.

Nice To Haves

• Recent HELOC Processing experience.
• Frontline experience as a Teller or in Personal Banking.

Responsibilities

• Manage pipeline prioritization and stakeholder communications.
• Review and manage underwriting conditions.
• Analyze title, insurance and collateral documentation.
• Drive the loan from application through closing and funding.
• Perform quality control reviews and ensure policy compliance.
• Serve as a subject matter expert and mentor to team members.

Benefits

• Competitive Compensation
• Merit increases
• Incentives
• 100% coverage for medical and dental premiums for full-time employees
• 50% coverage for family members' medical and dental premiums
• Pre-tax deductions for Flexible Spending Plan
• 13 paid holidays each year
• Election Day off
• Up to 2 full days off for Community Service
• Increase in PTO accrual with every year employed
• 401(k) plan
• Up to 10% employer contributions to 401(k)
• 6% employer match to 401(k)
• Profit sharing after first year
• 100% bus pass reimbursement
• Up to $100 subsidy towards parking
• Pre-Tax deductions for transportation
• Access to wellness fairs
• Flu shot clinics
• On-site fitness centers
• Flexible spending plans
• Credit union discounts
• Life insurance
• Accident insurance
• Disability insurance
• In-person training programs
• Online training programs
• Workshops
• Career development assistance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED