Senior Consultant - Epic Research Analyst - Remote

Nordic Healthcare Group (NHG)

3d•Remote

About The Position

A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership, or training capacity. This role performs Epic-related consulting and administrative computer services, applies technical expertise to client system builds, and helps identify, troubleshoot, and resolve problems. Consultants may work directly with Epic end users, monitor workflows, document processes, and recommend optimization opportunities. Project-specific duties may be further defined in each client’s statement of work. Nordic seeks an analyst who takes ownership of their work and contributes to the organization’s success, listens to clients, and recognizes that projects and organizations differ. Experience implementing Epic is required. Experience on a Connect or optimization project is a plus. The position is described as remote, though consultants must be adaptable to varying travel and living arrangements resulting from project-location changes.

Requirements

At least 3 years of Epic experience.
At least one current Epic Research certification: Research-Clinical or Research-Billing.
Experience implementing Epic.
At least two years of Epic work experience after certification.
Strong written and verbal communication skills.
Highly organized, able to multitask, and able to maintain intense focus on individual tasks.
Self-starter able to maintain a schedule, meet deadlines, and monitor their own work product.
Highly adaptable to new work environments, teams and coworkers, client workplace rules and regulations, and changing project locations and arrangements.
Aptitude for mentoring and guiding others.
Strong work ethic; treats others with respect, keeps commitments, inspires trust, works ethically and with integrity, and upholds organizational values.
Very high degree of professionalism.

Nice To Haves

Experience on a Connect or optimization project.
Multiple Epic certifications.
Some project management experience.
PMP certification is strongly preferred for project management or leadership roles.

Responsibilities

Perform Epic-related consulting and administrative computer services for Nordic clients.
Apply technical expertise to client system builds to identify, troubleshoot, and resolve problems.
Mentor client project teams as needed on project and system-build strategy.
Track and document risks and issues.
Analyze and document workflows.
Work closely with project leadership, including documentation and facilitation.
Work directly with Epic end users; monitor workflows, provide documentation, and suggest optimizations.
Lead meetings about project status and coordination of ongoing work products.
Perform additional project-specific duties as required and documented in the client’s statement of work.
When invited, represent the company at corporate functions to meet prospective consultants and strengthen relationships with clients and Nordic coworkers.