About The Position

We’re seeking a Project Manager at the Senior Consultant level to join our Pension Administration Solutions team. This team partners closely with clients and internal collaborators to deliver tailored solutions and lead strategic internal projects. Whether you're an experienced project manager eager to explore pension administration, or a pension administration expert with strong project leadership skills, this role offers a dynamic and exciting path forward. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Requirements

  • Demonstrates a high degree of autonomy: they structure and manage their work independently without close supervision, proactively identify and communicate obstacles and schedule variances, provide realistic estimates that they consistently meet, and take full ownership of delivering work to the expected quality standards while adapting quickly to evolving priorities and audiences.
  • Bachelor’s degree or equivalent experience, preferably in Project Management, Business Administration, Mathematics, Finance, or an equivalent combination of education and experience.
  • PMP certification or a project management certification/designation of similar standing.
  • 7+ years of proven experience managing implementation, transformation, or complex solution delivery projects, including delivery to external clients, client governance, and executive reporting.
  • Proven ability to quickly and independently learn a new area of expertise (e.g., pension plan administration).
  • Microsoft Excel – Advanced level
  • Smartsheet – Advanced level
  • SharePoint: site architecture, document libraries, document management, version control, and permissions management.
  • Microsoft Teams, executive-level PowerPoint, Power Automate (asset), and Copilot and other AI tools for productivity.
  • Ability to establish and coordinate their own work framework. They take the initiative to build logs, schedules, and checkpoints without prompting. They proactively communicate progress and call out issues early when roadblocks arise.
  • Strong interpersonal skills, particularly in persuasion, influence, and negotiation.
  • Demonstrated capability to influence indirect collaborators and shared services functions to achieve client objectives.
  • Demonstrated leadership and decisiveness in uncertain situations, encouraging collaboration and bringing to bear the strengths of team members.
  • Strong organizational skills.
  • Preparation of executive-level deliverables and client communications.
  • French / English bilingualism is required due to the frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.

Nice To Haves

  • Relevant experience in pension administration is considered a strong asset.
  • Familiarity with MS Project or another traditional project scheduling tool is an asset.
  • Power Automate (asset)
  • Copilot and other AI tools for productivity.

Responsibilities

  • Leading operational performance for assigned clients and is expected to meet and exceed established contractual performance standards and operational metrics.
  • Coordinating the timely completion of all work in progress and ensures that quality meets both client and member expectations.
  • Planning, scheduling, and project management, as well as capacity and utilization management, task delegation to achieve objectives, and monitoring the status of ongoing work.
  • Identifying operational improvements that will drive year-over-year efficiency gains for their client group.
  • Serving as a resource for clients, administrators, and all internal centralized support units that support day-to-day operations.
  • Managing written and verbal client communications.
  • Facilitating meetings and leading ad hoc discussions.
  • Developing, maintaining and implementing a clear project management plan for defining the processes and procedures for how the project will be planned, delivered and controlled.
  • Managing and negotiating budget and related resource time with leadership to establish a baseline.
  • Leading and coordinating with the project partners to define project scope, results, schedules, budgets, and quality measures in alignment with the sales contract and statement of work.
  • Developing a coordinated project timeline encompassing the full project scope to efficiently achieve results with the involvement of the client, project team, and leadership.
  • Establishing a project communication and governance framework to deliver clear, consistent, and accurate progress reports regularly to different client and internal team members.
  • Working with the client to review schedules, status updates, problems, and plans to align, understand their requirements, and ensure successful resolution.
  • Anticipating potential issues and ensuring timely mitigation plans are developed and reviewed with the required project team members.
  • Recognizing differences, collaborating with subject matter experts to develop suggested corrective action plans, and promptly raising project variation to guarantee projects remain on schedule and within budget.
  • Controlling scope by implementing and monitoring a change control process and providing mentorship to the team on the impacts of scope creep.
  • Driving improvement in execution initiatives within the project management domain.
  • Bringing together lessons learned throughout and during the closing of a project.
  • Adhering to the project manager's approach to maintain consistency across all implementation projects.
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