Senior Consultant Organizational Change Management

Argano•United States,

6h•Hybrid

About The Position

Argano's Business Consulting practice partners with organizations to design, optimize, and transform how work gets done — connecting strategy to execution by ensuring the people side of change is never an afterthought. As a Lead OCM Consultant, you will own the change management workstream on complex client engagements, leading the strategies, plans, and interventions that drive real adoption and help people move through change successfully. This is a senior practitioner role — not a project coordinator. You will work directly with executives and senior leaders, coaching them to play their sponsorship roles effectively. You will design and execute stakeholder engagement plans, impact assessments, communications strategies, and training frameworks. You will also serve as a subject matter authority within Argano's community of practice, developing colleagues and contributing to the methodologies that define how we deliver OCM. Typical engagements include ERP and enterprise technology implementations, operating model redesigns, organizational restructuring, process transformation programs, and post-merger integration — across a range of industries and client environments. You will work across one or more concurrent engagements at any given time.

Requirements

5+ years of hands-on organizational change management experience on complex, enterprise-scale transformation programs
Demonstrated end-to-end OCM delivery capability — from change strategy through stakeholder engagement, communications, training, and sustainment
Proven experience working directly with senior executives as an OCM coach and advisor — not just as a communications or training executor
Solid understanding of how people go through change — the psychology, the resistance patterns, the adoption curve, and what actually moves people from awareness to commitment
Demonstrated ability to build and maintain strong relationships across all levels of an organization, from front-line employees to C-suite executives
Experience on large-scale organizational change efforts — enterprise technology implementations, process transformation, restructuring, or post-merger integration
Strong written and verbal communication skills — ability to craft clear, compelling, audience-appropriate messaging and to present confidently to senior stakeholders
Ability to influence without formal authority, navigate ambiguity, and move diverse groups of stakeholders toward a common goal.

Nice To Haves

Experience delivering OCM on enterprise technology implementations — system agnostic (ERP, HCM, CRM, SCM, or other platforms)
Familiarity with instructional design principles and adult learning theory — ability to contribute meaningfully to training design conversations
Experience with stakeholder analysis and engagement tools, change readiness assessments, and resistance management frameworks
Background working across multiple industries — manufacturing, consumer goods, financial services, life sciences, retail, or public sector preferred
Experience managing or leading a small OCM team or workstream (4+ people)
Comfort working in environments where the OCM methodology needs to be built, not just applied — able to design the approach, not just follow a playbook

Responsibilities

Partner with Engagement and Project Managers to translate high-level plans into detailed OCM workplans and inventories of required deliverables — ensuring the change management workstream is integrated, sequenced, and resourced from day one
Apply Argano's LIFT delivery methodology and incorporate key learnings from prior engagements to build change strategies uniquely fitted to each client situation
Establish strong working relationships with client business leaders, project sponsors, and functional stakeholders — building trust that makes OCM work possible
Work across one or more concurrent projects at one or more clients — maintaining quality, pace, and stakeholder confidence throughout
Lead the design and execution of change management strategies and plans that maximize employee adoption, minimize resistance, and accelerate time to proficiency
Conduct change impact assessments across affected roles, processes, systems, and organizational structures — translating findings into targeted intervention plans
Develop and maintain stakeholder analysis and engagement plans — identifying change champions, resistance risks, and influence strategies by group
Help clients understand and articulate the value of investing in the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures
Identify and assess organizational readiness for change throughout the engagement — surfacing risks early and adjusting the plan accordingly
Act as a trusted advisor and coach for senior leaders and executives, helping them understand and fulfill their role as active, visible change sponsors
Prepare leaders to communicate change effectively — providing messaging frameworks, talking points, and facilitation support for key leadership moments
Build leadership alignment and engagement around the change — helping executives model the behaviors the organization needs to see
Navigate organizational politics and resistance at the leadership level with maturity and credibility
Design and execute end-to-end communications strategies that reach the right audiences with the right message at the right time
Develop communications plans, calendars, and content — from executive announcements to front-line manager briefings to system-user notifications
Write, review, and refine communications across multiple channels — email, town halls, intranet, video, and manager talking points
Measure communication effectiveness and adjust approach based on audience feedback and engagement signals
Provide input to the design and development of training strategies, approaches, and programs aligned to the change and the affected audience groups
Define training needs by role and persona — ensuring training content addresses both the 'how' of the new system or process and the 'why' of the change
Support the design, development, and delivery of training programs in collaboration with instructional designers, subject matter experts, and technology teams
Develop or support the development of job aids, quick reference guides, and sustainment tools that support adoption beyond the initial training event
Actively contribute to the development and continuous refinement of Argano's OCM methodologies, tools, templates, and accelerators
Lead and champion a defined set of OCM leading-practice capabilities within the community of practice — teaching and enabling colleagues to deploy them effectively on client engagements
Mentor junior OCM practitioners and analysts through direct project collaboration and structured coaching
Build trusted relationships with client leaders that generate expansion opportunities and long-term partnerships
Contribute to proposals and business development pursuits by bringing OCM expertise, scope definition capability, and a track record of measurable adoption outcomes
Participate in thought leadership and knowledge-sharing activities that strengthen Argano's market position in OCM