Organizational Change Management (OCM) Senior Consultant

BerryDunn • Remote,

2d • $115,000 - $135,000 • Remote

About The Position

BerryDunn is seeking an OCM Senior Consultant to join our Medicaid Practice Group that will have an initial focus supporting our client in Puerto Rico as a Medicaid Enterprise System (MES) Organizational Change Management (OCM) Subject Matter Expert (SME). As part of our consulting team focused on State Medicaid Agency (SMA) clients, you will leverage your OCM expertise, along with project management and Medicaid knowledge to help Medicaid agencies improve the health and lives of individuals. You will also be the success partner for Medicaid agencies in building healthier communities and stronger futures. BerryDunn is seeking an individual with experience in OCM, preferably in state government, health IT, and the Health and Human Services (HHS) industry. This individual will support, and at times lead, the identification, development, and implementation of OCM activities in support of the Medicaid Enterprise and it’s supporting people and processes. The ideal candidate will have a demonstrated State HHS IT OCM, project management and Prosci® background with experience in Medicaid Management Information Systems (MMIS) modules implementations. This position can be remotely-based or in one of our offices in Portland, Maine, Charleston, West Virginia, San Juan, Puerto Rico, or Phoenix, Arizona. You will report to senior leaders in the MPG and will help clients nationally with your initial focus being on our client in Puerto Rico.

Requirements

• Bachelor’s degree (a bachelor’s degree can be replaced with an additional four (4) years related experience)
• A minimum of five (5) years of experience implementing OCM practices for system implementation projects using an industry standard change management framework.
• Three (3) years of demonstrated experience in an OCM lead or SME role supporting a SMA or a large healthcare provider management organization of a similar size
• Demonstrated ability to confidently facilitate meetings and present complex concepts to stakeholders
• Demonstrated ability to balance multiple assignments and achieve quality results in a timely manner
• Demonstrated ability to create and sustain positive working relationships with diverse stakeholders
• Demonstrated ability to perform and thrive in an ambiguous and changing environment
• Written and verbal fluency in English
• Proficiency in all Microsoft (MS) applications

Nice To Haves

• Spanish fluency is a plus
• Prosci® certification strongly desired

Responsibilities

• Provide OCM services to SMA clients as they transform their organization to align with MES strategy.
• Provide leadership and guidance for clients and internal project teams in the following areas:
• Support the project lead in managing the work of the BerryDunn project team related to OCM activities
• Assist in the development of project deliverables and artifacts such as plans, surveys, and assessments related to OCM activities
• Build strong relationships with project stakeholders, including client contacts, project team members, vendor contacts, etc
• Help manage and report on project status, progress, budget, schedule, quality, and resources
• Facilitate and attend internal BerryDunn team meetings
• Facilitate meetings with the client, team, and vendors to achieve project objectives
• Help mentor and develop project team members
• Assist in developing, reviewing, and/or discussing project deliverables
• Document and escalate project action items, issues, risks, and/or decisions to BerryDunn leadership, the client, and other project stakeholders
• Provide frequent, clear, and consistent communication to the client, team members, vendor, and direct reports

Benefits

• Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior