About The Position

Make a difference. Be happy. Grow your career. A Nordic consultant is more than just an Epic expert. Our analysts take ownership for their work and the greater success of the organization. We’re also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that’s a plus. A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Requirements

  • At least 3 years of Epic experience
  • At least 1 current Epic ambulatory clinicals certification (EpicCare Ambulatory, Connect, Phoenix, Bones, Wisdom, Kaleidoscope)
  • All consultants must possess at least one Epic certification. Multiple certifications preferred.
  • Minimum two years’ Epic work experience after certification.
  • Strong communication skills, written and verbal.
  • Highly organized, able to multi-task as well as maintain intense focus on individual tasks.
  • Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.
  • Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: Adapt quickly to new work evironments. Work successfully with different teams and co-workers. Client workplace rules and regulations. Varying travel and living arrangements due to project location changes.
  • Aptitude for mentoring and guiding others.
  • Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.
  • Very high degree of professionalism

Nice To Haves

  • Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that’s a plus.
  • Some project management experience is preferred.
  • For project management/leadership roles, PMP strongly preferred.

Responsibilities

  • Perform Epic-related consulting and administrative computer services for Nordic clients
  • Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems.
  • Mentor client project teams as necessary in project and system build strategy.
  • Track and document risks and issues.
  • Analyze and document workflows.
  • Work closely with project leadership, including documentation and facilitation.
  • Work directly with Epic end users.
  • Monitor workflows, provide documentation, and optimization suggestions.
  • Lead meetings regarding project status and on-going work-product coordination.
  • Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work.
  • May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers.
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