Epic Analyst – Ambulatory
MaineGeneral Health•Augusta, ME
•Onsite
About The Position
At MaineGeneral Health, we're transforming the way care is delivered through technology. We're seeking Epic Analysts – Ambulatory to join our Information Technology team and help optimize Epic applications that support providers, clinical staff, and patients across our outpatient practices. Whether you're an experienced Epic-certified analyst or an IT professional with healthcare application experience looking to expand your Epic career, this is an opportunity to make a meaningful impact while working alongside a collaborative team dedicated to improving patient care.
Requirements
- As part of the selection process, candidates will be required to complete the Epic Sphinx Assessment. Assessment results will be considered alongside relevant experience, interview performance, and organizational needs as part of a holistic evaluation process.
- Required Epic certification required within 12 months of hire (domestic travel required to obtain certification).
- Experience supporting healthcare applications, clinical operations, or information systems.
- Strong analytical, problem-solving, and communication skills.
- Ability to work collaboratively with clinical and operational stakeholders.
Nice To Haves
- Bachelor's degree in Information Technology, Healthcare Administration, Clinical Informatics, Business, or a related field (or equivalent combination of education and experience).
- Employees hired into this role as part of the initial Epic implementation may be hired prior to obtaining Epic certification and will complete required certification through organization-sponsored Epic training.
Responsibilities
- Analyze business and clinical workflows to identify opportunities for improvement.
- Configure, build, test, and implement Epic application enhancements.
- Collaborate with providers, clinic leaders, operational teams, and IT colleagues to deliver technology solutions.
- Troubleshoot application issues and provide ongoing production support.
- Participate in system upgrades, optimization initiatives, and new functionality implementation.
- Develop documentation, workflows, and end-user training materials.
- Ensure system configurations align with organizational goals, regulatory requirements, and Epic best practices.
- Participate in project planning, testing, and go-live support.
Benefits
- quality health, dental, and vision benefits
- wellness programs and resources
- industry-leading leave for new parents
- A generous earned time plan
- Employee Assistance Program for employees and anyone in their household.
- Access the wages you’ve already earned before payday with Payactiv
- Tuition Reimbursement is available to all employees
- up to 2% of eligible pay in 403(b) company-matching contributions
- another 2% in the 401(a) retirement income plan.
- Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
- short-term and long-term disability insurance
- variety of leadership-supported programs and learning and development resources for every stage of their professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
