Epic Ambulatory Analyst
Computer Task Group, Inc•San Mateo, CA
•Remote
About The Position
CTG is seeking to fill an Epic Ambulatory Analyst position for our client. This is a remote role with travel required up to 3 days a month to the client location in San Mateo, CA. The position is for a duration of 6+ months.
Requirements
- Strong knowledge of Epic Ambulatory module configuration, workflows, and best practices
- Understanding of outpatient clinical workflows and healthcare operations
- Experience with system build, testing methodologies, and production support
- Knowledge of population health concepts and ambulatory care models
- Excellent verbal and written communication skills with the ability to engage both clinical and technical stakeholders
- Strong analytical, problem-solving, and troubleshooting capabilities
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong documentation and organizational skills
- Ability to work both independently and collaboratively across cross-functional teams
- Epic Ambulatory Certification required
- 5+ years of experience implementing and supporting Epic in ambulatory/outpatient settings
- Bachelor’s degree in Health Informatics, Information Technology, Healthcare Administration, or a related field (or equivalent experience)
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Nice To Haves
- Experience working within healthcare systems or hospital environments preferred
- Healthy Planet Certification preferred
Responsibilities
- Analyze, design, configure, test, and implement Epic Ambulatory solutions aligned with organizational and clinical requirements
- Collaborate with clinicians, providers, and operational stakeholders to gather requirements and translate them into effective system functionality
- Support the design and optimization of outpatient/ambulatory workflows to enhance patient care delivery and operational efficiency
- Troubleshoot system issues, perform root cause analysis, and implement scalable, sustainable solutions
- Support system upgrades, enhancements, and special projects, including Epic version updates and new feature rollouts
- Develop and maintain comprehensive documentation including workflows, build specifications, and training materials
- Participate in integrated testing, user acceptance testing (UAT), and provide go-live and post-go-live support
- Ensure compliance with regulatory requirements, organizational policies, and Epic best practices
- Provide end-user support, issue resolution, and training as needed
- Monitor system performance and recommend improvements for usability, efficiency, and data integrity
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
