Senior Configuration Management Engineer

Uline • Pleasant Prairie, WI

11d • Onsite

About The Position

Uline is seeking a Senior Configuration Management Engineer to lead and enhance its Configuration Management Database (CMDB). The role ensures accurate and reliable data across the company’s technology landscape and turns data into a trusted resource supporting IT operations and decision-making across a growing North American company.

This position is based at Uline’s Corporate Headquarters in Pleasant Prairie, Wisconsin. All positions are on-site.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• 10+ years of IT experience.
• Strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager, or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs, or similar technologies.
• Strong problem-solving, analytical, and decision-making skills.

Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current, and properly documented.
• Develop reports and dashboards that provide actionable insights for audits, configuration status, lifecycle management, and executive decision-making.
• Improve data accuracy by implementing automated workflows, discovery tools, and system integrations.
• Establish and implement Configuration and Asset Management systems, standards, and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data and translate findings into scalable CMDB capabilities.

Benefits

• Complete health insurance coverage.
• 401(k) with a 6% employer match starting day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program covering professional continuing education.
• On-site café.
• First-class fitness center with complimentary personal trainers.
• Over four miles of maintained walking trails.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior