Senior Compliance Officer

Financial Services Regulatory Authority (FSRA)•Toronto, ON

7d•Onsite

About The Position

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry. Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs. At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving. Join FSRA and help us shape the future of regulation for generations to come! This Posting is for Two (2) Fixed Term Full Time Roles - One (1) up to the to end of September 2027, One (1) up to the to end of November 2026. OVERVIEW OF ROLE As a member of the Property & Casualty team, you will apply your knowledge and experience with financial institutions to perform compliance examinations, field inspections, desk reviews and other supervisory activities of entities regulated by FSRA.

Requirements

Demonstrated knowledge of, and expertise in examinations, reviews, analysis and assessment principles, practices and regulatory tools and techniques
Knowledge of applicable laws and regulation is an asset
Compliance or internal audit work at financial institutions is an asset
Demonstrated knowledge of internal audit theory, risk-based regulatory practices, principles, standards and techniques, and industry audit standards and approaches
Advanced financial analysis skills is an asset
Knowledge of the financial services industry, business operations, risk management processes and internal controls framework as well as current developments in a regulated financial services sector
Knowledge of developments in national and international financial services regulatory standards
Demonstrated knowledge of P&C insurance, including experience in one or more of the following areas: Statutory Accident Benefits Schedule (SABS) claims handling, Sales and Distribution or Underwriting is considered an asset
Ability to plan, lead and execute on projects/engagements
Ability to interpret and apply legislation in support of Property & Casualty reviews, assessments and findings
Ability to collaborate with FSRA business partners and stakeholders
Demonstrated research, risk assessment, analytical, problem-solving skills
Proficiency in data analysis, visualization, and reporting using Power BI and Microsoft Excel, with the ability to synthesize and interpret complex information
Strong presentation and communication skills, including using Microsoft PowerPoint to translate data and analysis into clear, actionable insights for diverse audiences
Proven superior written and verbal communication skills
Demonstrated customer service, consultation, and stakeholder relationship management skills

Responsibilities

Leading and/or performing on-site, desk, thematic or supervisory reviews to assess Property & Casualty conduct risks, which may include corporate governance structures, policies and procedures, business and codes of conduct, compliance with FSRA legislation and regulations, and the viability of business operations and standards.
Monitoring and controlling the examination and project processes for quality and progress, issues resolution and achievement of deliverables.
Providing technical advice, information and guidance to financial institutions, and information to the public and to industry representatives regarding the interpretation and application of Property & Casualty compliance legislation, regulations, policies and business standards.
Recommending actions to address non-compliance and/or ability to influence regulated entities for the implementation of best practices.
Preparing identified files for referral to FSRA’s Case Management Committee for escalated enforcement action as required.
Providing input to procedures, processes and standards, supervisory plans including their development and to new or proposed revisions to legislation and policies.
Contributing to internal or external communications (e.g. reports to industry, consumer messages) relating to compliance, interpretation and application of regulatory requirements.
Responding to escalated phone inquiries and occasionally handling complaint files as assigned.