Senior Complex Contract Manager

Medica•Madison, WI
•$88,800 - $152,300•Hybrid

About The Position

The Senior Complex Contract Manager partners with internal teams across Medica to negotiate complex and cross-functional vendor contracts. The position provides contracting and negotiation support across business areas, categories, products, and services according to organizational needs and priorities. The role contributes to broader team and organizational initiatives, including educating stakeholders on contracting practices and negotiation strategies, improving contract and document management, and participating in projects to enhance contracting processes, tools, and effectiveness. The role leads negotiations in partnership with Category Leads, Legal, subject matter experts, and business stakeholders. It ensures contract terms address business needs, pricing and performance requirements, and applicable legal and regulatory requirements. Negotiation strategies cover pricing, Medica-preferred terms and conditions, risk mitigation, and service-level agreements and guarantees. The manager must understand differing business needs, contracting models, and vendor relationships and adapt strategies accordingly. This is an office role requiring onsite work an average of three days per week. Candidates may be located near the Madison, Wisconsin, or Minnetonka, Minnesota, office. The full salary grade is $88,800–$152,300, with a typical hiring range of $88,800–$133,245. Medica does not offer work visa sponsorship; candidates must be legally authorized to work in the United States at the time of application.

Requirements

  • Bachelor’s degree or equivalent experience in Business, Finance, Marketing, Supply Chain, Legal Studies/Pre-Law, or a related discipline is listed as preferred.
  • At least 7 years of professional experience in procurement, strategic sourcing, contract negotiation, contract management, vendor management, or a related field.
  • Ability to quickly learn business areas, services, contracting models, and vendor relationships and apply sound contracting and negotiation judgment.
  • Ability to negotiate complex, high-value, multifaceted contracts involving legal, financial, operational, regulatory, and risk considerations.
  • Strong negotiation, analytical, and problem-solving skills, including the ability to assess risk, identify alternatives, and drive value while balancing business needs.
  • Self-motivation, organization, independence, and sound judgment in a fast-paced environment.
  • Ability to manage concurrent complex negotiations, shift priorities, meet deadlines, and work effectively under pressure.
  • Enterprise mindset and ability to align contracting strategies with organizational objectives, stakeholder needs, risk considerations, and long-term value creation.
  • Strong interpersonal and communication skills and ability to partner across organizational functions and levels.
  • Legally authorized to work in the United States at the time of application; employment is contingent on verification of identity and work eligibility.

Nice To Haves

  • Healthcare experience and familiarity with emerging trends in healthcare contracting.
  • Experience negotiating a broad range of commercial product and service agreements across multiple business areas or categories.
  • Strong understanding of common commercial contract structures, including master service agreements, statements of work, service-level agreements, pricing schedules, rate cards, subscription or licensing arrangements, professional services agreements, and other vendor agreements.

Responsibilities

  • Exercise independent judgment to analyze information and implement an appropriate negotiation strategy.
  • Develop and negotiate complex product and service contracts, including pricing, preferred terms and conditions, risk mitigation, service-level performance agreements, and guarantees.
  • Adapt negotiation strategies across business areas, products, services, and vendor relationships.
  • Navigate high-pressure situations and competing priorities to resolve conflicts effectively.
  • Manage multiple complex negotiations concurrently while maintaining attention to detail.
  • Collaborate and problem-solve to ensure contract terms address legal, regulatory, and business requirements.
  • Analyze contract terms, commercial structures, and vendor proposals to identify improvement, risk mitigation, and value-creation opportunities.
  • Build relationships with business partners and align on strategic and tactical directions for vendor negotiations.
  • Understand stakeholder objectives, business requirements, and key risks, including in new or unfamiliar business areas.
  • Collaborate with stakeholders and vendors to negotiate favorable contract terms while maintaining positive working relationships.
  • Communicate complex contract terms and negotiation considerations clearly to internal stakeholders and external partners.
  • Provide flexible contracting support across the organization according to business needs and negotiation priorities.
  • Manage business requests through Medica’s contract management tool and established workflows, including due diligence, reviews, approvals, and accurate capture of contract documents and relevant data.
  • Support consistent application of Medica contracting standards, preferred terms, and processes across business areas.
  • Contribute to organizational initiatives, including stakeholder education, contract and document management improvements, and cross-functional projects to improve contracting processes, tools, and effectiveness.

Benefits

  • Competitive medical, dental, and vision benefits
  • Paid time off (PTO)
  • Paid holidays
  • Paid volunteer time off
  • 401(k) contributions
  • Caregiver services
  • Other benefits as part of a total rewards package
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