Senior Complex Contract Manager

Health insurance that's with you, every step of the way.•Minnetonka, MN

19d•Hybrid

About The Position

The Senior Complex Contract Manager partners with internal teams across Medica to negotiate complex and cross-functional vendor contracts. The role provides contracting and negotiation support across business areas, categories, products, and services according to organizational needs and priorities. It contributes to broader team and organizational initiatives, including educating stakeholders on contracting practices and negotiation strategies, improving contract and document management, and participating in cross-functional projects to enhance processes, tools, and contracting effectiveness. The position leads negotiations in partnership with Category Leads, Legal, subject-matter experts, and business stakeholders. It develops strategies covering pricing, Medica-preferred terms and conditions, risk mitigation, and service-level agreements and guarantees, while ensuring contract terms meet business, legal, and regulatory requirements. The role requires adapting to differing business needs, contracting models, and vendor relationships. This is an office role requiring onsite work an average of three days per week. Candidates may be located near the Madison, Wisconsin, or Minnetonka, Minnesota, office. The full salary grade is $88,800–$152,300, with a typical hiring range of $88,800–$133,245. Salary placement depends on factors including education, experience, certifications or licensure, role scope, pay equity, and market data. Medica does not offer work visa sponsorship; candidates must be authorized to work in the United States at application.

Requirements

Seven or more years of professional experience in procurement, strategic sourcing, contract negotiation, contract management, vendor management, or a related field.
Demonstrated ability to quickly learn new business areas, services, contracting models, and vendor relationships and apply sound contracting and negotiation judgment.
Demonstrated ability to negotiate complex, high-value, multifaceted contracts involving legal, financial, operational, regulatory, and risk considerations.
Excellent negotiation, analytical, and problem-solving skills, including the ability to assess risk, identify alternatives, and drive value while balancing business needs.
Self-motivation, organization, independence, and sound judgment in a fast-paced environment.
Ability to manage concurrent complex negotiations, adjust to changing business priorities, meet deadlines, and work effectively under pressure.
Enterprise mindset and ability to align contracting strategies with organizational objectives, stakeholder needs, risk considerations, and long-term value creation.
Strong interpersonal and communication skills and ability to partner with stakeholders across functions and organizational levels.
Legally authorized to work in the United States at the time of application; employment is contingent on verification of identity and work eligibility.

Nice To Haves

Bachelor’s degree or equivalent experience in Business, Finance, Marketing, Supply Chain, Legal Studies/Pre-Law, or a related discipline.
Healthcare experience and familiarity with emerging trends in contracting and healthcare.
Experience negotiating a broad range of commercial agreements for products and services across multiple business areas or categories.
Strong understanding of common commercial contract structures, including master service agreements, statements of work, service-level agreements, pricing schedules, rate cards, subscription or licensing arrangements, professional services agreements, and other vendor agreements.

Responsibilities

Independently analyze information and apply judgment to determine and implement appropriate negotiation strategies.
Develop and negotiate complex contracts for products and services, including pricing, preferred terms and conditions, risk mitigation, and service-level performance agreements and guarantees.
Adapt negotiation strategies across business areas, products, services, and vendor relationships.
Navigate high-pressure situations and competing priorities to resolve conflicts effectively.
Manage multiple complex negotiations concurrently while maintaining attention to detail.
Collaborate and problem-solve to ensure contract terms address legal, regulatory, and business requirements.
Analyze contract terms, commercial structures, and vendor proposals to identify improvements, mitigate risk, and create value.
Build relationships with business partners and align on strategic and tactical direction for vendor negotiations.
Understand stakeholder objectives, business requirements, and key risks, including in unfamiliar business areas.
Collaborate with stakeholders and vendors to negotiate favorable terms while maintaining positive working relationships.
Communicate complex contract terms and negotiation considerations clearly to internal stakeholders and external partners.
Provide flexible contracting support across the organization based on business needs and negotiation priorities.
Manage business requests through Medica’s contract management tool and workflows, including due diligence, reviews, approvals, and accurate contract document and data capture.
Support consistent use of contracting standards, preferred terms, and processes across business areas.
Contribute to team and organizational initiatives, such as stakeholder education, contract and document management improvements, and cross-functional process and tool enhancements.