About The Position

The Senior Community Relations Specialist supports Sanford Health’s community relations and public affairs work, helping explain organizational goals and initiatives to the community. The position serves as an accessible liaison across city, county, and government agencies and leadership, and represents the organization to community stakeholders. It is based in Wisconsin and is hybrid, with regular face-to-face communication with stakeholders. The role develops communications, presentations, and other documents shared with the public, trustees, community organizations, and media. It builds and maintains collaborative relationships with local business leaders and nonprofit organizations, serves on community organization boards, responds promptly to member and community inquiries and complaints, and provides follow-up and problem-solving support. The specialist also helps manage the community dividend fund, including recommending funding, and directs and supervises program activities and community programs aligned with Sanford objectives and strategic and operating plans.

Requirements

  • Bachelor’s degree required.
  • At least five years of experience in brand management and/or public affairs required.
  • Demonstrated ability to interact effectively and maintain working relationships across all levels of the Sanford Health System and with the general public.
  • Past experience dealing with elected officials, media, and government affairs activities.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and relationship-building skills.
  • Ability to communicate regularly face-to-face with a variety of stakeholders.
  • Organization and reliable, prompt follow-up skills.

Nice To Haves

  • A focus in Marketing, Public Relations, or Communications is preferred.

Responsibilities

  • Assist regularly in updating, educating, and clarifying Sanford Health’s organizational goals to the community.
  • Serve as an accessible liaison for Sanford Health initiatives involving city, county, and government agencies and leadership.
  • Develop presentations and other communications for the public, trustees, community organizations, and media.
  • Represent the organization positively to the public and community.
  • Serve on community organization boards and communicate face-to-face with a variety of stakeholders.
  • Develop and maintain collaborative relationships with local business leaders and community nonprofit organizations.
  • Provide organized, prompt, and consistent follow-up with stakeholders, including impromptu service when appropriate.
  • Respond to member and community inquiries and complaints in a timely manner.
  • Analyze issues and provide problem-solving support as an accessible liaison.
  • Help manage the community dividend fund, including offering funding recommendations.
  • Direct and supervise program activities to meet Sanford objectives.
  • Expand appropriate community programs in accordance with strategic and operating plans.
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