Senior Community Liaison

City of New York•New York, NY

13d•$70,000 - $80,000

About The Position

The Senior Community Liaison plays a key role in strengthening MOIA’s connection to immigrant communities across New York City. This role leads community engagement efforts in assigned neighborhoods, ensuring that immigrant New Yorkers have access to accurate information, critical services, and meaningful opportunities to engage with the City government. The Senior Community Liaison develops and maintains strong relationships with community-based organizations, faith leaders and houses of worship, schools and healthcare facilities, advocacy groups, and other trusted local partners. The role ensures that community insights inform agency priorities while also supporting the effective delivery of programs and services. Working across MOIA teams and with City agency partners, the Senior Community Liaison helps translate policy and programmatic priorities into outreach strategies. The role also supports coordinated responses to emerging issues affecting immigrant communities and helps ensure that the City’s engagement is timely, responsive, and culturally competent.

Requirements

Bachelor's degree required.
4+ years of experience working in community engagement, organizing, or a related field.
Strong community engagement and relationship-building experience.
Knowledge of immigrant communities and community-based organizations in New York City.
Experience developing and implementing outreach strategies.
Ability to communicate effectively with diverse audiences, both verbally and in writing.
Strong organizational and project management skills.
Ability to identify emerging issues and translate community feedback into actionable recommendations.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Do you have a baccalaureate degree from an accredited college or university?
Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?
Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?
Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

Responsibilities

Lead community engagement efforts within assigned geographic areas, serving as a primary point of contact between MOIA and local stakeholders.
Develop and implement outreach strategies that connect immigrant New Yorkers to City services and programs.
Identify community needs, emerging issues, and service gaps, and provide recommendations to MOIA leadership.
Support coordinated outreach and engagement efforts across MOIA teams and City agency partners.
Contribute to rapid response efforts related to emerging issues affecting immigrant communities.
Lead on-the-ground engagement efforts in assigned communities, ensuring consistent and meaningful presence.
Develop and execute outreach strategies, including events, presentations, and community-based engagement activities.
Represent MOIA at community meetings, events, and public forums.
Build and maintain strong, trust-based relationships with community stakeholders across sectors.
Serve as a key liaison between MOIA and community partners, ensuring clear communication and follow-up.
Identify opportunities to strengthen partnerships and expand MOIA’s reach within communities.
Support outreach for MOIA programs and initiatives, ensuring that information is accessible and culturally responsive.
Work with internal teams and City partners to connect community members to relevant services and resources.
Provide feedback on program implementation based on community experience and engagement.
Monitor and report on community trends, concerns, and emerging issues affecting immigrant New Yorkers.
Provide regular updates and analysis to inform agency strategy and program development.
Support cross-team coordination to align outreach efforts with broader agency priorities.
Support outreach and engagement related to emerging issues, including urgent or time-sensitive situations.
Coordinate with MOIA teams and external partners to ensure accurate and timely communication to affected communities.
Undertake additional projects and responsibilities as needed to meet evolving organizational priorities.
Support agency-wide initiatives and special projects as required.