Senior Community Health Worker - Quality Revenue Enhancement

Providence • Anaheim, CA

5d

About The Position

The Senior Community Health Worker helps community residents and Providence Medical Foundation patients and their families navigate and access community services and other resources, and adopt healthy behaviors.

The role supports health education by assisting with recruitment and administrative tasks for courses such as Mental Health First Aid, Creating Healthier Attitudes Today, physical activity, and Groceryships. The Senior Community Health Worker independently delivers health education modules and identifies new locations for program delivery.

The role also provides outreach in community and Providence Medical Foundation settings; conducts initial eligibility screenings for Covered California, Medi-Cal, and CalFresh; assists individuals with health insurance and/or CalFresh applications; troubleshoots complex cases; and gives small-group presentations on using insurance and basic health care rights.

For navigation and resource linkage, the worker manages complex patient subpopulations, including people with comorbidities, recently discharged patients, and community residents struggling with substance abuse. When needed, the worker may be paired with a Social Worker. The worker assesses individual risk factors in community and Medical Center Emergency Department settings, refers people to appropriate community programs and resources, and follows up to ensure needs are met.

Requirements

• Education sufficient to meet applicable certification, license, or registration requirements.
• Two years of experience in a combination Community Health Worker I and II position; or two years of related community outreach, enrollment, education, or other community health administrative experience; or a bachelor's degree in lieu of experience.
• Compliance with applicable state laws and requirements for driving if driving is necessary; driver license and auto insurance proof must be provided upon request.

Responsibilities

• Assist with recruitment and administrative tasks for health education courses.
• Independently deliver health education modules and identify new program delivery locations.
• Conduct outreach in community and Providence Medical Foundation settings.
• Screen individuals for initial eligibility for Covered California, Medi-Cal, and CalFresh.
• Provide one-on-one assistance with health insurance and/or CalFresh enrollment applications.
• Troubleshoot complex enrollment cases independently.
• Give small-group presentations on using insurance and basic health care rights.
• Manage complex patient subpopulations, including people with comorbidities, recently discharged patients, and community residents struggling with substance abuse.
• Assess individual risk factors affecting well-being in community and Medical Center Emergency Department settings.
• Refer individuals to appropriate community programs and resources and follow up to ensure their needs are met.
• Provide proof of a driver license and auto insurance upon request if driving is necessary for the role.

Benefits

• The employer describes benefits as designed to support employees and their families in staying well, growing professionally, and achieving financial security; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior