Quality Enhancement Associate

Providence of Maryland Inc.•Waldorf, MD

5d•$53,000 - $61,000

About The Position

The Quality Enhancement Associate supports and promotes the mission, vision, values, and fundamental rights of people supported at Providence of Maryland Inc. The role performs professional and administrative work to implement quality enhancement plans and help ensure that Providence’s supports, services, policies, and procedures effectively promote quality support for people in its Charles County residential supports. The Associate contributes to person-centered planning and implementation, supports people with physical and personal management needs, and teaches skills that build on individual strengths and capabilities to increase independence. The role also contributes to team and community activities, explores vocational interests and career opportunities, and provides information and support to educate people receiving services, coworkers, and community members about relevant issues.

Requirements

Minimum of three years’ experience in human service delivery.
Willingness to learn and become an organizational expert in compliance rules.
Availability to work flexible hours; some evenings and weekends may be required to support residential services.
Ability to change priorities on short notice and work with shifting deadlines, including those related to OHCQ/DDA, Liberty Healthcare state reviews and communication, incidents, and investigations.
Ability to uphold confidentiality in a variety of situations.
Knowledge of Microsoft Office Suite database software, including Word, Excel, and Outlook.

Nice To Haves

Associate’s degree or higher in a human services or related field.
Experience in quality management.
Experience with iCareManager.

Responsibilities

Participate in the development and implementation of Individual Plans, personal plans, alternative frameworks, or individual teaching plans.
Assist people supported with physical needs, including health, grooming, toileting, and eating, and personal management needs, including human development and home care, by teaching skills, providing support, and building on individual strengths to increase independence.
Contribute as part of a Providence team to build companionship and community, facilitate supports, and develop activities that have value to the person.
Explore vocational interests and aptitudes, assist with preparation for job or school entry, and review opportunities for continued career growth.
Educate people receiving supports, coworkers, and community members by providing information and support.

Benefits

Medical coverage with company contribution of 65%–95% toward coverage costs; plans starting at $18 monthly.
Dental coverage with company contribution of 40%–43% toward plan costs.
Vision coverage with company contribution of 32% toward all plans.
Short-term disability.
Long-term disability paid by the company.
Term life insurance and AD&D coverage up to $10,000, paid by the company.
Optional life and AD&D plans.
401(k) with 5% company match.
Tuition Assistance Program.
Career Paths.
Mileage reimbursement.
Paid time off.
Holiday pay.
Inclement weather pay.
Pet discounts and insurance.