Senior Communications Specialist (Internal Communications)

Cedars-Sinai Medical Center•Los Angeles, CA

About The Position

The Senior Communications Specialist develops and implements strategic communications plans and activities that promote and support Cedars-Sinai’s employee-facing initiatives. The role identifies strategic and innovative story and communications opportunities; writes, edits, and publishes content; supports internal publications and updates; and handles basic design and implementation of communications materials using specialized templates. The specialist works with the visuals team to manage and assign photos and collaborates with Organizational Communications colleagues to coordinate priorities, workflows, and shared assignments. The position supports organizational priorities and internal and external communications goals through accurate, clear content for staff, medical staff, patients, and other audiences. It requires effective, courteous, and professional interactions with physicians, nurses, researchers, staff, patients, and external partners, while protecting patient privacy. The specialist manages multiple projects and deadlines in a fast-paced, high-volume environment, collaborates across Marketing and Communications teams, and contributes to crisis response, including on-call writing as needed.

Requirements

Bachelor’s degree in English, journalism, communications, or a related field.
At least 5 years of experience writing, editing, developing, and delivering in-depth content or related communications experience.
Demonstrated exceptional and accurate writing ability.
Highly effective, courteous, professional, and respectful communication skills.
Ability to manage multiple projects and deadlines in a fast-paced, high-volume environment with frequent interruptions.
Ability to collaborate cross-functionally with internal and external partners.
Applicants must provide at least two writing samples illustrating internal communications, along with their resume.

Nice To Haves

At least 7 years of experience writing, editing, developing, and delivering in-depth content or related communications experience.
At least 5 years of experience in an academic medical center, hospital or healthcare, broadcast news, nonprofit, and/or foundation.

Responsibilities

Lead and/or support communications, projects, and initiatives that advance Cedars-Sinai’s organizational priorities and internal and external communications goals.
Develop strategic communications plans and activities for employee-facing initiatives.
Identify strategic and innovative news, feature, and communications ideas for various channels.
Strategize, write, edit, and publish content for staff, medical staff, and patients, including news and feature stories, FAQs, talking points, memos, announcements, collateral copy and content, blog posts, and website copy.
Ensure copy and content are clear, well-written, grammatically correct, and factually accurate.
Cover assigned clinical-departmental beats to support the Organizational Communications team.
Contribute to crisis response as an agile and flexible writer, working on-call as needed.
Use digital platforms, including email campaign, intranet, and other digital-channel platforms, to create and distribute content.
Collaborate with External Communications, Social Media, Creative Services, Brand Strategy, and other Marketing and Communications teams to promote high-value stories and communications.
Establish and maintain effective relationships and processes with internal cross-functional collaborators.
Interact professionally and responsively with physicians, research investigators, operations staff, patients, and others, protecting patient privacy in all work.
Produce accurate stories and communications supporting staff, medical staff, programs, and other areas of Cedars-Sinai.
Meet deadlines and adhere to internal style guides.
Collaborate across the Organizational Communications team, providing writing and strategy support as needed.
Work with the visuals team to manage and assign photos.
Assist in producing internal publications and updates.
Create and implement basic communications materials using specialized templates.