Senior Communications Program Specialist #1853860

Network Designs Inc.•, VA

26d•Remote

About The Position

We are seeking an experienced and dynamic Senior Communications Program Specialist to join our team in support of the Federal Aviation Administration's (FAA) Office of Information & Technology (AIT). The specialist will provide strategic and tactical communications services that promote AIT's value, improve the user experience, and support the timely and accurate dissemination of information through coordinated executive, web, and operational messaging. This role requires an experienced communications professional who can independently gather and clarify requirements, translate technical information into clear and actionable content, develop executive-ready communications products, and guide those products through established FAA review, approval, and publication processes with minimal Government rework. The ideal candidate will possess exceptional communication skills, strategic thinking abilities, and a proven track record of developing and implementing effective communication strategies. The ideal candidate will also possess a strong understanding of IT infrastructure and the ability to translate technical concepts into accessible and compelling messaging.

Requirements

U.S. Citizenship is required
Must be able to obtain and maintain a Public Trust clearance
This position is remote, candidate must reside in one of the following states: AL, AZ, DC, FL, GA, ID, MD, MS, NJ, NC, OK, OH, PA, SC, TN, TX, UT, VA, WV
Bachelor's degree in a related field, such as Communications, Public Relations, Journalism, Business Administration, Information Technology, or IT Management.
Minimum of ten years of progressive communications experience, including strategic communications experience in corporate and/or Government environments.
Demonstrated executive-level writing experience supporting senior leaders, including executive correspondence, briefings, and talking points.
Demonstrated experience coordinating communications through formal approval chains, such as communications managers and public affairs or communications offices.
Experience supporting technology communications, IT service communications, or technology adoption and rollout initiatives.
Expert written and verbal communication skills, with a strong command of plain language, audience targeting, and executive-ready formatting.
Strong solutions-oriented and advisory approach to communications.
Ability to work independently, frame problems, propose options, and produce high-quality drafts requiring minimal Government rework.
Advanced ability to develop communications toolkits, message maps, audience and stakeholder matrices, channel strategies, content calendars, and rollout communications plans.
Ability to gather and translate technical information into accurate, clear, and actionable communications for nontechnical audiences.
Ability to manage multiple priorities and meet tight deadlines while maintaining strong suspense tracking, workflow management, and attention to detail.
Proficiency in developing and coordinating digital communications, including email broadcasts, campaigns, intranet content, and web content.
Ability to coordinate with graphic-design resources and integrate approved visual assets into communications products.
Knowledge of governance-based routing and approval processes, including version control and auditable documentation of reviews, approvals, and publication activity.

Nice To Haves

Master's degree in a related field, such as Communications, Public Relations, Journalism, Business Administration, Information Technology, or IT Management.
Previous experience supporting FAA or Department of Transportation organizations.
Familiarity with FAA or DOT internal communications channels and governance processes.

Responsibilities

Independently gather and clarify communications requirements from Government stakeholders and translate them into actionable strategies, plans, and products aligned with AIT goals.
Develop executive-ready and tactical communications, including BLUFs, executive summaries, briefings, talking points, FAQs, email broadcasts, announcements, newsletters, job aids, web content, and campaign materials.
Plan and execute communications for IT maintenance, technology pilots, feature releases, service changes, and adoption initiatives, ensuring messages are accurate, timely, and appropriate for the intended audience.
Develop communications plans, messaging frameworks, audience and stakeholder analyses, channel strategies, content calendars, and rollout approaches.
Develop and optimize content for FAA digital platforms, including FAA's external and internal-facing websites, and web-based newsletters, using applicable user-experience, web-design, and digital-communications practices.
Translate complex technical and subject-matter-expert input into clear, actionable information for technical and nontechnical audiences.
Coordinate with Government stakeholders, technical teams, subject-matter experts, and graphic designers to develop content and integrate approved, accessible visual assets.
Manage communications through the established intake, drafting, validation, review, approval, routing, publication, and dissemination process.
Ensure products comply with FAA writing, branding, accessibility, quality-control, template, and version-management requirements.
Track suspense dates, reviews, approvals, publication status, and release channels while maintaining an auditable record and providing requested status updates and metrics.
Support AIT events by preparing agendas, presentations, invitations, and event content; coordinating technical logistics; tracking attendance; capturing questions and answers; and documenting outcomes.
Provide on-demand communications support for executive taskers, emerging priorities, time-sensitive announcements, special projects, Project Communication Plans, and ad hoc reports.