Senior Communications Manager

Microsoft • Redmond, WA

7h

About The Position

The Senior Communications Manager will join Microsoft’s Copilot & Experiences News team, a fast-moving group responsible for telling the Copilot story. This generalist role owns communications for a portfolio of AI experiences and contributes to broader Copilot communications. The manager leads product news, launches, rollouts, and reactive issues, while also supporting Copilot launches, executive storytelling, and emerging priorities as business needs evolve. The role calls for someone who can move between proactive storytelling and rapid response, quickly understand new products, and explain complex technology clearly and credibly. It requires comfort with ambiguity and the ability to adapt within a large, global organization.

The Microsoft Communications team focuses on stories about Microsoft, its products, and its impact. Microsoft’s stated mission is to empower every person and every organization on the planet to achieve more. Its employees are expected to bring a growth mindset, innovate, collaborate, and uphold respect, integrity, and accountability in an inclusive culture.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field and 4+ years of communications, marketing operations, field operations, program management, project management, or related experience; or equivalent experience.
• Writing, storytelling, and media relations skills.
• Ability to manage complex, multi-stakeholder projects in a fast-paced environment.
• Comfort with ambiguity and ability to pivot quickly based on business priorities.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field and 8+ years of communications, marketing operations, field operations, program management, project management, or related experience; or equivalent experience.
• 4+ years of experience in product, technology, or corporate communications, spanning proactive news and reactive issues management.

Responsibilities

• Own proactive and reactive PR for a portfolio of Microsoft experiences, including product news, launches, rollouts, retirements, and other customer-impacting changes.
• Serve as a core member of the Copilot & Experiences News team, supporting priority Copilot news moments, launches, and major events.
• Take on emerging priorities and new product areas as business needs arise.
• Partner with product, engineering, marketing, legal, and issues management teams to establish facts and develop clear, credible messaging.
• Support senior leaders with media preparation, executive messaging, and high-profile speaking opportunities.
• Create and maintain announcements, FAQs, reactive statements, and briefing materials.
• Identify and mitigate reputation risks, flagging potential issues early to help protect the Microsoft brand.
• Collaborate with the broader Microsoft communications team on cross-company events and news beats.
• Embody Microsoft’s Culture and Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior