Senior Communications Manager

Microsoft • Redmond, WA

8h • $106,400 - $222,600

About The Position

The Senior Communications Manager will join Microsoft’s Copilot & Experiences News team, a fast-moving group responsible for communicating Microsoft’s Copilot story. This generalist role owns communications for a portfolio of AI experiences and contributes to broader Copilot news and storytelling. The manager leads product news, launches, rollouts, and reactive issues for assigned products, while supporting Copilot launches, executive storytelling, and emerging business priorities.

The role calls for a communicator who can move between proactive storytelling and rapid response, quickly learn new products, and explain technically complex topics clearly and credibly. Priorities may shift as Copilot evolves, so success requires comfort with ambiguity, adaptability, and the ability to navigate a large global organization. The position also supports Microsoft’s mission and culture by working with a growth mindset, collaborating toward shared goals, and embodying respect, integrity, accountability, and inclusion.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field and at least 4 years of communications, marketing operations, field operations, program management, project management, or related experience, or equivalent experience.
• At least 4 years of experience in product, technology, or corporate communications, spanning proactive news and reactive issues management.
• Strong writing, storytelling, and media relations skills.
• Ability to manage complex, multi-stakeholder projects in a fast-paced environment.
• Comfort with ambiguity and ability to pivot quickly based on business priorities.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field and at least 8 years of communications, marketing operations, field operations, program management, project management, or related experience, or equivalent experience.

Responsibilities

• Own proactive and reactive public relations for a portfolio of Microsoft experiences, including product news, launches, rollouts, retirements, and other customer-impacting changes.
• Serve as a core member of the Copilot & Experiences News team, supporting priority Copilot news moments, launches, and major events.
• Take on emerging priorities and new product areas as business needs arise.
• Partner with product, engineering, marketing, legal, and issues management teams to establish facts and shape clear, credible messaging.
• Support senior leaders with media preparation, executive messaging, and high-profile speaking opportunities.
• Create and maintain communications materials, including announcements, FAQs, reactive statements, and briefing materials.
• Identify and mitigate reputation risks and flag potential issues early to help protect the Microsoft brand.
• Collaborate with Microsoft’s broader communications team on cross-company events and news beats.
• Embody Microsoft’s Culture and Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior