Senior Commercial Planning & Initiatives Associate — Payments - Senior Associate

JPMorgan Chase & Co. • Jersey City, NJ

1d • $99,750 - $155,000

About The Position

As a Senior Commercial Planning & Initiatives Associate within Merchant Services (Payments), you will support senior commercial leadership by building reporting and tools that clarify performance, strengthen pipeline visibility, and accelerate decision-making. You will lead priority initiatives across Merchant Services and work with senior stakeholders and cross-functional teams, including Product, Strategy, Finance, Sales, and Relationship Management, to translate leadership priorities into measurable plans, executive-ready materials, and delivered results.

The role owns the commercial planning cadence, develops scalable reporting and decision-support tools, leads strategic initiatives from scoping through impact measurement, and coordinates stakeholders across Merchant Services and broader Payments. It also creates executive communications that explain performance and support commercial decisions.

Requirements

• At least 3 years of experience or equivalent expertise in commercial strategy, business management, planning, analytics, sales effectiveness, project or program management, or technology-adjacent roles.
• Demonstrated ability to produce executive-level reporting and insights, including metric definition, data validation, storytelling, and decision-focused recommendations.
• Strong track record partnering with senior stakeholders, with high judgment, discretion, and ability to manage competing priorities.
• Ability to structure and drive cross-functional initiatives without direct authority.
• Advanced proficiency in Microsoft Excel and PowerPoint, and strong Word skills.

Nice To Haves

• Experience owning commercial scorecards, dashboards, or performance packs and improving adoption through simple, repeatable outputs.
• Familiarity with pipeline measurement and management concepts, including stages, conversion, cycle time, prioritization, and coverage attribution considerations.
• Experience supporting strategic planning in Payments, Merchant Services, or coverage-led commercial environments.
• Comfort working across multiple data sources, reconciling and explaining variances, and driving agreement on a single set of definitions.
• Strong written communication and ability to craft crisp narratives covering what happened, why, implications, and next steps.

Responsibilities

• Own the commercial planning cadence, including annual and quarterly planning, goal setting, performance rhythms, KPI frameworks, and executive-ready narratives.
• Build and maintain scalable commercial reporting on pipeline health, conversion, velocity, segment performance, and client activity; ensure consistent definitions and data quality.
• Develop and improve tools and scorecards, such as dashboards, standardized performance packs, self-serve views, and automated trackers, partnering with Analytics and Technology as needed.
• Lead high-priority strategic initiatives from scoping and alignment through execution tracking and impact measurement.
• Structure ambiguous priorities into workstreams with clear objectives, success metrics, milestones, dependencies, and risks or issues; provide concise updates and recommendations.
• Create executive communications and materials, including leadership decks, QBR content, segment deep dives, and performance narratives.
• Coordinate stakeholders across Merchant Services and broader Payments to align on outcomes, remove friction, and deliver commercial objectives, including engaging control partners where relevant.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed