Payments Planning and Testing Business Analyst, Senior Associate

State Street • Quincy, MA

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About The Position

The Senior Associate will provide integrated planning, requirements traceability, and testing coordination across State Street’s Payments Business Risk and Resiliency Programs. The role supports SWIFT resiliency and other resiliency program delivery, anomaly detection, and payment traceability. It maintains plans, test governance, evidence, defects, readiness, and cross-workstream dependencies so that requirements are covered, testing is coordinated, evidence is complete, and go-live decisions are based on transparent readiness criteria.

The position works across three workstreams that share applications, data, controls, technology dependencies, and operational stakeholders. It coordinates requirements and testing from planning through readiness and go-live, including test strategy, test scenarios, environments, execution, defects, reporting, and remediation decisions.

Requirements

• Strong planning, testing, PMO, or business analysis experience in a controlled financial-services environment.
• Ability to manage detailed requirements, test evidence, defects, dependencies, and reporting across multiple workstreams.
• Strong Excel, Jira or equivalent workflow-tool, documentation, and presentation skills.
• Excellent organisation, follow-through, stakeholder coordination, and attention to detail.
• Bachelor’s degree or equivalent experience in business, finance, technology, or a related discipline.
• At least 3 years of relevant experience in project planning, business analysis, testing, or PMO delivery.

Nice To Haves

• Understanding of payment processing, operational controls, or technology delivery.
• Testing, Agile, project management, or business analysis certification.

Responsibilities

• Maintain the integrated project plan, milestone schedule, dependency log, RAID log, decision log, and cross-workstream action tracker.
• Convert BRDs and charter commitments into deliverables, requirements traceability matrices, user-story coverage, and acceptance criteria.
• Develop integrated test strategies and detailed plans for functional, integration, regression, UAT, operational readiness, resilience, and cutover testing.
• Coordinate test environments, data, users, scripts, execution windows, entry and exit criteria, evidence standards, and sign-off checkpoints.
• Maintain test cases linking SWIFT resiliency failovers, anomaly rules, traceability lifecycle scenarios, access controls, dashboards, alerts, case management, and other resilience scenarios to requirements.
• Manage defect logging, severity assessment, ownership, ageing, retesting, and transparent reporting to workstream leads and governance forums.
• Coordinate end-to-end scenarios covering payment creation, screening, anomaly decisioning, holds, repair, market ACK/NACK, client communication, and audit evidence.
• Support volume, cut-off, high-alert, access-control, failover, and recovery test planning with Technology and Operations.
• Maintain go-live readiness checklists covering procedures, training, communication, access, support, controls, monitoring, data quality, outstanding risks, and contingency plans.
• Prepare concise status reporting, test metrics, and recommendations for go-live or remediation decisions.

Benefits

• Flexible work arrangements
• Development programmes and educational support
• Retirement savings plan (401K) with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Long-term disability coverage
• Paid time off, including vacation and sick leave
• Paid volunteer days
• Employee Assistance Program
• Annual performance-based incentive compensation eligibility
• Access to certain tax-advantaged savings plans
• Matching gift programs
• Employee networks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior