Senior Commercial Claims Adjuster - Auto and General Liability Municipality Claims
About The Position
The Senior Commercial Claims Adjuster handles complex Auto and General Liability claims, including municipality claims. The role applies claims-management experience and analytical judgment to evaluate exposure and litigation, determine an appropriate course of action, and resolve claims. The adjuster communicates with claimants and other parties throughout the claims process, provides empathetic customer service, and works with clients to improve claims-management solutions. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The position requires timely, efficient documentation and communication of claim activity. The role is eligible for fully remote work and requires an active New York adjuster license.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience.
- Appropriate licensing and/or certification in all states in which claims are handled; the role specifics list an active New York adjuster license.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
- Municipality claims experience.
- Bodily injury experience.
- EPL experience.
- D&O experience.
- Litigation management experience.
Responsibilities
- Analyze claims exposure and litigation, plan an appropriate course of action, and resolve claims.
- Investigate, evaluate, and resolve complex Auto and General Liability claims.
- Communicate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity accurately, timely, and efficiently.
- Partner with clients to deliver innovative solutions and enhance the claims-management process.
- Apply critical thinking, problem-solving, planning, and prioritization to serve clients.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
