Sr. Cloud Engineer - FS Poly
About The Position
CDW is seeking a Senior Cloud Engineer to operate and manage enterprise-scale services in complex, mission-critical environments. The role focuses on how enterprise services integrate, perform, and operate together to deliver a reliable, high-quality user experience. The engineer will support enterprise infrastructure services and help transition on-premises services to cloud environments, with emphasis on performance, monitoring, resiliency, and SLA adherence. The position operates across cloud and hybrid environments, supporting service migration, availability, scalability, monitoring, and operational requirements. It includes troubleshooting integration and performance issues, partnering with infrastructure, security, and operations teams, documenting architectures and operating procedures, and providing technical guidance to peers. The role requires an active Full Scope Polygraph, with no exceptions.
Requirements
- Active Full Scope Polygraph (required; no exceptions).
- Senior-level experience as a Cloud Engineer, Infrastructure Engineer, or Enterprise Services Engineer.
- Strong background supporting multiple enterprise services simultaneously in production environments.
- Demonstrated experience transitioning on-premises infrastructure and services into cloud environments.
- Deep understanding of service availability and resiliency.
- Deep understanding of performance monitoring and tuning.
- Deep understanding of incident response and root cause analysis.
- Deep understanding of SLA/SLO-driven operations.
- Experience operating in secure, highly regulated environments.
- Experience with Azure-based enterprise environments.
- Experience with hybrid cloud and on-premises integration.
- Experience with identity, access, and directory services.
- Experience with virtual desktop and end-user computing platforms.
- Experience with enterprise monitoring and observability tooling.
Nice To Haves
- Experience with AWS or other cloud platforms.
- Experience with Tanium.
- Experience with LoginVSI.
- Experience with Cayosoft.
- Experience with 1E.
- Experience with SL1 / Voss.
- Experience with Kion.
- Experience with Splunk.
- Experience with Azure Performance Monitoring.
- Experience with Citrix VD.
- Experience with Active Directory Engineering / Entra ID Engineering.
Responsibilities
- Engineer, operate, and support enterprise-grade services in cloud and hybrid environments.
- Lead and support migration of on-premises services to cloud platforms while maintaining continuity, performance, and reliability.
- Manage and optimize service performance, availability, and scalability across enterprise systems.
- Implement and maintain monitoring, alerting, and performance management solutions.
- Ensure services meet defined SLAs, SLOs, and operational requirements.
- Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments.
- Partner with infrastructure, security, and operations teams to support secure, compliant, and resilient service delivery.
- Document service architectures, operational runbooks, and support procedures.
- Provide senior-level technical guidance and mentoring to engineering peers.
Benefits
- Annual bonus target (percentage not specified), subject to plan terms and conditions.
- Benefits information is available at the linked CDW benefits overview.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
