Senior Clinical Services Initiatives Manager

Fresenius Medical Care • Concord, NH

12d

About The Position

In collaboration with the Clinical Services Initiatives management team and other Clinical Services staff, this role develops programs and services that measurably improve processes and practices. It supports strategic and operational plans for the Clinical Initiatives Program, serves as a subject matter expert in designated processes and practices, and supports implementation and coordination of Clinical Services Initiatives programs. The role also helps foster innovation and identify opportunities to strengthen the department’s alignment with organizational and Medical Office initiatives.

The position provides guidance and subject matter expertise to promote quality patient care and outcomes and achievement of the Medical Quality Agenda and FKC Quality Standards. It facilitates leadership-directed clinical initiatives, supports and guides Clinical Initiatives managers, collaborates across field and departmental teams, and contributes to national initiatives involving government programs and value-based or other risk-bearing plans. The position may oversee pharmacy initiatives, participates in evaluating and modifying information systems, and directs business-unit activities through the application of company policies and processes. Approximately 10% to 20% travel is required.

A bachelor’s degree in Nursing is preferred, or an equivalent combination of education and experience. A current unrestricted RN license is required. The position calls for 8–12 years of related experience; 3 or more years of manager experience is preferred. Nephrology nursing certification is preferred or desired. Exemplary customer service and collaboration and relationship-development skills are also noted.

Requirements

• Current unrestricted license as a Registered Nurse (RN).
• 8–12 years of related experience.
• Exemplary customer service.
• Collaboration and relationship-development skills.
• Approximately 10% to 20% travel.

Nice To Haves

• Bachelor’s degree in Nursing, or an equivalent combination of education and experience.
• 3 or more years of experience as a Manager.
• Certification in Nephrology Nursing.

Responsibilities

• Provide guidance and subject matter expertise to support quality patient care, improved patient outcomes, and achievement of the Medical Quality Agenda and FKC Quality Standards.
• Facilitate clinical initiatives determined by Leadership and aligned with the Medical Quality Agenda.
• Orient, train, guide, and oversee Clinical Initiatives managers in project development, deployment, and evaluation of program effectiveness.
• Provide support and direction to Clinical Initiatives managers on clinical quality activities and issues, including ongoing informal feedback and annual performance evaluations.
• Conduct site visits to review clinical practice as necessary.
• Collaborate with field, Clinical Services, and other departmental personnel to meet clinical and operational company goals.
• Apply knowledge of technology and equipment operation to help develop procedures and implement and communicate new initiatives to the field.
• Participate in collaborative national initiatives related to network development for government programs.
• Participate in developing Clinical Services Initiatives that provide stakeholders with actionable information about current and potential clinical interventions for beneficiaries in value-based plans and other risk-bearing arrangements.
• May oversee pharmacy initiatives related to facility operations to support achievement of pharmacy-related goals.
• Oversee and participate in the evaluation of and modifications to information systems.
• Direct and control business-unit activities through interpretation, application, and implementation of company-wide policies and processes appropriate to the functional area.
• Maintain expertise in Fresenius Kidney Care structure, policies, procedures, and regulations to provide leadership and guidance and respond to organizational questions, events, and unforeseen problems.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Parental leave
• Potential performance-based bonuses, depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior