Senior Clinical Services Initiatives Manager

Fresenius Medical Care • Concord, NH

10d

About The Position

In collaboration with Clinical Services Initiatives management and other Clinical Services staff, this role develops programs and services that measurably improve processes and practices. The manager supports strategic and operational plans that build on the Clinical Initiatives Program, serves as a subject matter expert in designated processes and practices, and supports the implementation and coordination of Clinical Services Initiatives programs. The role also helps foster innovation and identify opportunities to strengthen alignment between Clinical Initiatives, organizational strategy, and Medical Office initiatives.

The position provides guidance and subject matter expertise to support quality patient care, improved outcomes, and achievement of the Medical Quality Agenda and FKC Quality Standards. It facilitates initiatives set by leadership, supports managers in project development and evaluation, collaborates across departments, and may conduct site visits. The role also supports technology-related procedures and initiative communications, participates in national government-program network development and value-based care initiatives, may oversee pharmacy initiatives, and oversees or participates in evaluation and modification of information systems. It directs business-unit activities by applying company policies and processes and maintains expertise in Fresenius Kidney Care structure, policies, procedures, and regulations. Approximately 10% to 20% travel is required. The position has no supervision reporting structure indicated.

Requirements

• Current unrestricted license as a Registered Nurse (RN).
• 8–12 years of related experience.
• Bachelor’s degree in Nursing preferred, or an equivalent combination of education and experience.
• Exemplary customer service.
• Collaboration and relationship-development skills.

Nice To Haves

• Certification in Nephrology Nursing is preferred/desirable.
• Three or more years of experience as a manager preferred.

Responsibilities

• Provide guidance and subject matter expertise to support quality patient care, improved patient outcomes, and achievement of the Medical Quality Agenda and FKC Quality Standards.
• Facilitate clinical initiatives determined by leadership and aligned with the Medical Quality Agenda.
• Provide orientation, training, guidance, and oversight to Clinical Initiatives managers in project development, deployment, and evaluation of program effectiveness.
• Provide support and direction to Clinical Initiatives managers on activities and issues related to clinical quality.
• Provide ongoing informal feedback and formal feedback through annual performance evaluations.
• Conduct site visits to review clinical practice as necessary.
• Collaborate with field, Clinical Service, and other departmental personnel to meet clinical and operational company goals.
• Use knowledge of technology and equipment operations to help develop procedures and implement and communicate new initiatives to the field.
• Participate in collaborative national initiatives related to network development for government programs.
• Participate in developing Clinical Services Initiatives that provide stakeholders actionable information about current and potential clinical interventions for beneficiaries in value-based plans and other risk-bearing arrangements.
• May oversee pharmacy initiatives related to facility operations to support pharmacy-related goals.
• Oversee and participate in evaluation and modification of information systems.
• Direct and control business-unit activities through interpretation, application, and implementation of company-wide policies and processes appropriate to the functional areas.
• Maintain expertise in Fresenius Kidney Care structure, policies, procedures, and regulations to guide initiatives and respond to organizational questions and issues.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Parental leave
• Potential performance-based bonuses depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior