Senior Clinical Secretary Procedures - Cardiology

Dartmouth-Hitchcock Health•Lebanon, NH

14d

About The Position

Dartmouth-Hitchcock's Cardiology team is seeking a highly organized, detail-oriented, dependable, and motivated Senior Clinical Secretary to support a wide range of clinical, patient-facing, and provider-related administrative services across the department. The role works in a collaborative and supportive environment that encourages professional growth, continuous learning, and contributions to departmental success. The ideal candidate is reliable, resourceful, self-motivated, proactive, collaborative, professional, and respectful; values quality, accuracy, attention to detail, and a positive patient experience; identifies process-improvement opportunities; and is comfortable managing multiple priorities in a dynamic healthcare setting.

Requirements

Associate degree and one year of experience working in a fast-paced hospital setting, or equivalent education and experience.
Familiarity with word-processing techniques and medical terminology.
Detail-oriented, with the ability to organize, prioritize, and perform multiple tasks simultaneously.
Excellent communication and interpersonal skills.

Responsibilities

Schedule patients for same-day inpatient procedures.
Schedule patients for laboratory testing, ancillary services, physician appointments, ICD and pacemaker appointments, and outreach.
Notify patients about appointments, laboratory tests, testing, procedures, and preparation.
Notify physicians, technicians, and nurses about patients' special needs and situations.
Coordinate inpatient transfers and admissions.
Input and edit the master schedule as needed.
Obtain and document authorizations and pre-certifications before laboratory testing, outpatient physician appointments, and same-day procedures; notify Clinic Administration of patient insurance changes before the appointment or procedure day.
Coordinate daily procedure schedules and weekly schedules.
Deliver day sheets, schedules, and procedure folders to physicians, nurses, laboratories, and the same-day department; process laboratory day sheets from the previous day.
Obtain films, reports, and patient histories for procedures, testing, and physician appointments.
Process, upload, and file reports.
Notify physicians of meetings, conferences, and patient procedure dates.
Maintain logs, code NNE reports, and run monthly reports.
Maintain adequate supplies of supplies, brochures, and forms.
Monitor rotaries and keep them updated.
Perform other duties as required or assigned.