Senior Clinic Director- Phase I CRU, Daytona Beach

Fortrea•Daytona Beach, FL

9d•$170,000 - $220,000•Onsite

About The Position

The Senior Clinic Director is responsible for managing, administering, and organizing local site operations for a Clinical Pharmacology unit and may oversee multiple sites. The role is accountable for overall site performance, achievement of defined metrics, meeting sponsor needs, and efficient use of human and physical resources. As a lead member of the site leadership team, the director contributes across sites and partners with other Clinic Directors and Operations Directors to implement consistent operating practices and improvement initiatives. The position leads client growth and relationships, represents Fortrea’s capabilities, supports business development and partnership development, and maintains client satisfaction. It also provides strategic and operational leadership across Fortrea divisions, ensures project delivery meets quality, timeline, budget, and contractual expectations, and supports client-specific training and process improvement. The position is fully onsite at the Daytona Beach, Florida clinic; relocation to the area is an option for qualified candidates from the U.S. and Canada. Travel is 20–30% of the time, including expected overnight travel. The role may require overtime and/or weekend work based on business needs.

Requirements

Bachelor of Science degree in a medical, science, or related field, or relevant experience substituted for the educational requirement; Fortrea may consider relevant and equivalent experience.
10 to 12 years of progressive and proven leadership experience in a related business environment.
Knowledge of clinical research.
Creativity and resilience in applying processes and approaches to work, and comfort working in a complex environment.
A successful record of meeting commitments and driving change through collaboration, emphasizing team wins over individual achievement.
Ability to meet applicable occupational health, immunization, and screening requirements based on job duties and workplace exposures.
Ability to perform essential visual and auditory tasks, including color differentiation where required, with or without reasonable accommodation.
Ability to operate a computer and other necessary equipment for up to six hours per day, with or without reasonable accommodation.
Ability to maintain and change position as necessary to perform assigned duties for up to six hours per day, with or without reasonable accommodation.
Ability to communicate effectively in English, verbally and in writing.
Ability to handle biologically hazardous and radiolabeled materials in accordance with applicable safety procedures, if required.

Nice To Haves

Master’s degree or MBA.
Experience managing multiple sites.
At least three years of clinical research experience.
Six Sigma training.

Responsibilities

Manage, administer, and organize local site operations for a Clinical Pharmacology unit, potentially across multiple sites.
Oversee site performance, achievement of defined metrics, sponsor needs, and efficient utilization of human and physical resources.
Partner with Clinic Directors and Operations Directors on improvement initiatives and consistent operating practices across sites.
Understand the industry, market, and clients; present Fortrea capabilities and lead growth within assigned clients.
Own assigned client relationships, expectations, and satisfaction; serve as Fortrea’s subject matter expert on assigned clients.
Work with business development and Fortrea business units on end-to-end business development strategies, including RFI/RFP responses, proposals, bid defense preparation, and presentations.
Establish new partner relationships and develop opportunities for partnership growth.
Promote Fortrea capabilities and visibility through publications and presentations at conferences, meetings, and webinars.
Plan proactively with clients for pipeline work and partner with business development to achieve client sales margins.
Engage with Therapeutic Area leadership to define and implement strategic initiatives and opportunities to grow client partnerships.
Partner with peers to ensure consistency in quality, standards, policies, processes, and practices across client projects.
Work with the client Alliance Lead to uphold partnership commitments, charter, mission, and goals.
Represent the partnership and provide client feedback within Fortrea as the Voice of the Customer.
Build a sustainable and scalable alliance management client model.
Lead effectively in a global, complex environment; set expectations, coach and mentor, communicate consistently, and foster continuous learning.
Lead and present at Operational Governance meetings and facilitate Executive Committee meetings, including agenda agreement, preparation, and follow-up actions.
Conduct timely NPS surveys and maintain lessons-learned initiatives to strengthen the partnership.
Lead, manage, facilitate, and expedite activities across Fortrea divisions that are pertinent to partnership success.
Work with assigned Therapeutic Area leadership to meet client quality, timeline, and budget expectations and ensure appropriate project resourcing.
Maintain the cost performance index across the assigned client portfolio at or above 1.0.
Develop client-specific training and ensure appropriate delivery, including obligations stated in MSAs or other agreements.
Ensure client-specific process improvement efforts are undertaken to maximize portfolio efficiency.
Perform other duties as needed or assigned.
Travel as required for management responsibilities, cross-site support, or training; overnight travel is expected.
Work overtime and/or weekends based on business needs.