Senior Clerk
Servco Pacific Inc.•Kapolei, HI
•$23 - $27
About The Position
The Senior Clerk at Servco Leeward codes and processes manufacturer warranty claims according to manufacturer and Servco policies and procedures. The role also reviews repair orders and supporting documentation, corrects and resubmits returned claims, closes repair orders, and maintains organized files. The Senior Clerk assists with training lower-level clerks and supports the Service Manager and Service Consultants as needed. The work schedule is Monday, Tuesday, Friday, and Saturday from 7:00 a.m. to 5:30 p.m. The pay range is $23.45 to $26.57 per hour.
Requirements
- High school graduate or equivalent.
- At least one year of clerical work experience involving warranty claims processing, data entry, or accounting.
- Accurate data entry skills, including ten-key by touch.
- Beginner-level Microsoft Access, Word, and Excel skills.
- Strong verbal and written communication skills.
- Strong attention to detail and ability to meet deadlines.
Nice To Haves
- Associate of Science degree in Auto Technology or Accounting.
- DealerTrack knowledge.
Responsibilities
- Accurately code and process manufacturer warranty claims.
- Adjust or correct returned claims and resubmit them for processing.
- Review repair orders, technician comments, and supporting proof for accuracy.
- Close repair orders.
- Prepare, maintain, and organize files.
- Assist with training lower-level clerks.
- Assist the Service Manager and Service Consultants as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
